Client Support Specialist

3 weeks ago


New Canaan, United States JCW Group Full time

We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply


Responsibilities:

  • Handling client problems through directly finding a resolution or by referring to the proper individual or department
  • Supporting the sales team in preparing required documents to conclude sales
  • Providing exceptional support and service around all digital products to customers


Requirements:

  • Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
  • Must be coming from a banking background. Strong understanding of banking products, services, and operations.
  • Excellent customer service and interpersonal skills.


For more information please email Megan at megan.moran@jcwresourcing.com



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