Quality Assurance Lead

3 weeks ago

Dallas, United States Sofy Full time

We are looking for a QA Lead.


Experience: 6+ years

Notice Period: Immediate Joiner


Job description:

  • The Quality Assurance Manager is a key position within the Quality Assurance team working in the Customer Success division at Sofy.
  • We work collaboratively with various project teams across multiple customer implementations. The successful candidate will show talent with a highly collaborative approach, exhibiting excellent problem solving, organizational and interpersonal skills.
  • Responsibilities Develop and execute test plans, test cases and test scripts for mobile applications on different platforms and devices.
  • Collaborate with development teams to identify, reproduce, and resolve software defects. Conduct manual and automated testing to ensure application functionality, performance, and security meets requirements.
  • Manage day to day QA operations work including that of the offshore team Manage and work on production defect fixes and site regression Mentor, coach, and evaluate direct reports.
  • Responsible for creating, collecting and documenting and reporting on software QA KPIs.
  • Ensure mobile app compatibility across different devices and platforms. Monitor and evaluate app performance and recommend performance improvements.
  • Conduct root cause analysis and resolution of issues found during testing.
  • Stay current with new testing tools and methodologies and recommend their adoption to improve the team's workflow.
  • Work closely with product managers, developers, and stakeholders to ensure timely delivery of high-quality products.


Requirements

  • Bachelor's degree in Computer Science, Software Engineering, or related field.
  • 6+ years of experience in mobile application testing, including both manual and automated testing.
  • Strong knowledge of mobile app development and testing methodologies, tools, and processes. Experience with cross-platform mobile app testing and mobile app compatibility issues. Knowledge of Agile development methodologies and experience working in an Agile environment.
  • Excellent written and verbal communication skills. Strong analytical and problem-solving skills.


Preferred skills:

  • Experience with mobile app performance testing and optimization.
  • Knowledge of cloud-based mobile app testing tools.
  • Familiarity with mobile app security testing practices.
  • Experience with mobile app automation frameworks (e.g., Appium, Espresso).

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