Client Services Representative
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Company Description
SPS is a leading technology-driven business transformation company that focuses on clients in banking, insurance, and health. With innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work concepts and enhance productivity and flexibility. Our Technology Business Solutions combine cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey.
SPS operates in more than 20 countries and has over 8,500 employees. With headquarters in Zurich, Switzerland, SPS is recognized for its world-class Net Promoter Score (NPS) by its global client base. We act with precision, connect people to the right information, and turn data into insights for better outcomes. To learn more about SPS and how our dedicated team makes an impact, visit www.spsglobal.com.
Role Description
The Client Service Supervisor will be responsible for managing a team of customer service representatives, ensuring customer satisfaction, providing customer support, and overseeing customer service operations within office services, print production services, and front desk reception contexts. The role requires strong supervisory skills and the ability to effectively manage customer service activities in these areas.
Qualifications
- Supervisory Skills and Customer Service Management
- Experience in maintaining high levels of customer satisfaction
- Strong customer support and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to effectively manage and motivate a customer service team
- Experience in the law firm is a plus
- Bachelor's degree in a relevant field
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Client Service Representative
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
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Found in: Appcast US C2 - 1 week ago
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