Current jobs related to Quality Assurance Specialist - Juno Beach - Capital Staffing Solutions, Inc.

  • Software Quality Assurance Specialist

    3 weeks ago

    Juno Beach, Florida, United States NovaTech Solutions Full time

    About NovaTech SolutionsWe are a dynamic and innovative company specializing in mobile space solutions in container construction. As a family-owned business, we have been continuously growing since our founding in 1972. Our team of 1,400 employees is spread across 24 locations worldwide, and we are always looking for talented individuals to join our team.Job...

  • Quality Assurance Specialist

    1 day ago

    Huntington Beach, California, United States BiVACOR Full time

    Job Title: Quality Assurance SpecialistBiVACOR is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our medical devices.Key Responsibilities:Develop and implement quality management systems to ensure compliance with regulatory...

  • Quality Assurance Specialist

    2 weeks ago

    Ormond Beach, Florida, United States Abb Holdings Inc Full time

    {"title": "Quality Assurance Specialist", "content": "Job SummaryWe are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at ABB. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest quality standards are met in our manufacturing processes.Key ResponsibilitiesSupport manufacturing...

  • Quality Assurance Specialist

    2 days ago

    West Palm Beach, Florida, United States Lutheran Services Florida Full time

    Job Title: Quality Assurance SpecialistLutheran Services Florida (LSF) is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our Head Start/Early Head Start programs.Job Summary:The Quality Assurance Specialist will be responsible...

  • Quality Assurance Specialist

    2 days ago

    West Palm Beach, Florida, United States My Bambu Full time

    Job Title: Quality Assurance SpecialistMyBambu is a cutting-edge fintech platform that empowers underserved communities through financial inclusion. We're seeking a Quality Assurance Specialist to join our Compliance Management team.Job SummaryThe Quality Assurance Specialist will monitor customer service performance, assess the quality of compliance...

  • Quality Assurance Specialist

    2 weeks ago

    Myrtle Beach, South Carolina, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering exceptional Guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our food meets the highest standards of quality and taste.Key Responsibilities:Prepare food to company specifications, ensuring consistency and qualityMonitor food orders,...

  • Quality Assurance Specialist

    2 weeks ago

    Virginia Beach, Virginia, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering exceptional guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our food meets the highest standards of quality and taste.Key Responsibilities:Monitor food preparation to ensure consistency and qualityCollaborate with kitchen staff to...

  • Quality Assurance Specialist

    2 weeks ago

    Vero Beach, Florida, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering exceptional Guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our food meets the highest standards of quality and taste.Key Responsibilities:Monitor food preparation to ensure consistency and qualityCollaborate with kitchen staff to...

  • Quality Assurance Specialist

    23 hours ago

    Delray Beach, Florida, United States Plastimold Products Inc Full time

    Job Title: Quality Assurance SpecialistWe are seeking a detail-oriented Quality Assurance Specialist to ensure our products meet quality standards and regulatory requirements. The successful candidate will be responsible for carrying out inspections, reading 2D drawings, and utilizing measurement equipment such as calipers and micrometers.Key...

  • Quality Assurance Specialist

    10 hours ago

    Virginia Beach, Virginia, United States PeopleShare Inc Full time

    Job Title: Quality AssuranceWe are seeking a highly skilled Quality Assurance professional to join our team at PeopleShare Inc. As a Quality Assurance specialist, you will be responsible for ensuring that our products meet the highest standards of quality.Job Summary:The Quality Assurance Technician will perform regular quality assessments on completed and...

  • Quality Assurance Specialist

    1 week ago

    Myrtle Beach, South Carolina, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering the best experience to every Guest, every day. As a Quality Assurance Specialist, you'll play a critical role in ensuring that our food meets the highest standards of quality and taste.Responsibilities• Ensure that food is prepared to company standards and specifications•...

  • Quality Assurance Specialist

    4 days ago

    Virginia Beach, Virginia, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering exceptional dining experiences to our guests. As a Quality Assurance Specialist, you'll play a vital role in ensuring that every dish that leaves our kitchen meets our high standards of quality and taste.Responsibilities• Ensure that food is prepared to our company's...

  • Quality Assurance Specialist

    4 weeks ago

    Huntington Beach, California, United States AMRO Fabricating Corporation Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at AMRO Fabricating Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:Provide documentation and administrative support for the Quality...

  • Quality Assurance Specialist

    4 weeks ago

    Huntington Beach, California, United States AMRO Fabricating Corporation Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at AMRO Fabricating Corporation.Job Summary:The Quality Assurance Specialist will provide administrative support to the Quality Department, including documentation, auditing, and training processes. The ideal candidate will have excellent...

  • Quality Assurance Specialist

    7 days ago

    West Palm Beach, Florida, United States Lutheran Services Florida Full time

    Job Title: Preschool Quality Assurance SpecialistLutheran Services Florida (LSF) is seeking a dedicated and detail-oriented Preschool Quality Assurance Specialist to join our team. As a key member of our Head Start program, you will play a vital role in ensuring the highest quality of care and education for our young students.Job Summary:The Preschool...

  • Quality Assurance Specialist

    3 weeks ago

    Virginia Beach, Virginia, United States PeopleShare Inc Full time

    Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at PeopleShare Inc. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:Quality Assessments: Perform regular quality assessments on completed and outgoing products to ensure they meet our...

  • Software Quality Assurance Specialist

    4 weeks ago

    Cocoa Beach, Florida, United States L3Harris Technologies Full time

    Job Title: Software Quality Assurance Specialist Job Description: The Software Quality Assurance Specialist plays a critical role in ensuring the reliability and quality of software systems. This position is focused on upholding the integrity of software, documentation, and design artifacts by adhering to established quality assurance processes and...

  • Quality Assurance Specialist

    7 days ago

    Dania Beach, Florida, United States Stellar Ventures Full time

    Unlock Your Potential at Stellar VenturesFoster innovation and collaboration by connecting people and technologies on a daily basis. Our clients value our ability to find the best minds for a variety of tasks.As a Quality Assurance Specialist, you will be part of a dynamic team that realizes exciting projects for renowned clients in all technologies and...

  • Quality Assurance Specialist

    3 weeks ago

    Huntington Beach, California, United States Lockheed Martin Full time

    About Lockheed Martin:Lockheed Martin is a leading aerospace, defense, security, and advanced technologies company. We are committed to delivering innovative solutions that protect and serve our nation, its allies, and the global community.Job Description:We are seeking a highly skilled Quality Assurance Specialist to support our team in ensuring the quality...

  • Quality Assurance Specialist

    4 months ago

    Delray Beach, United States Plastimold Products Inc Full time

    Job DescriptionJob DescriptionWe are seeking a detail-oriented Quality Assurance Specialist to join our team in the manufacturing industry. The successful candidate will be responsible for ensuring that our products meet the company's quality standards and regulatory requirements. The Quality Assurance Specialist will be able to learn and utilize our...

Quality Assurance Specialist

4 months ago

Juno Beach, United States Capital Staffing Solutions, Inc. Full time

  • Job Specific Description Perform routine audits of customer support interactions to ensure adherence to quality assurance policies and procedures.
  • Documenting quality assurance activities and creating audit reports.?
  • Communicate quality assurance policies and procedures to support associates.
  • Communicate support associate performance to the quality team and make recommendations for improvement.?
  • Investigate deviations from standards.?


  • Job Duties & Responsibilities Executes call quality evaluations monthly for Company and third-party vendors
  • Creates and maintains quality questionnaires for call observation forms
  • Plans and hosts quality calibration session with Call Center Supervisory team and Third-party vendor representatives to ensure consistency
  • Develops and maintains QA reporting for distribution to staff and department management team
  • Ensures agent reports are accurate to support agent performance and department goals
  • Provides agent coaching that support all customer growth initiatives
  • Meets with agents individually and in small groups to train and clarify process questions
  • Identifies prevalent trends, presents supporting information with analysis and recommends process improvements to training and management teams
  • Maintains working knowledge regarding compliance rules and company policies to ensure Customer Service reduces potential business risk
  • Performs other job-related duties as assigned
  • Required Qualifications High School Grad / GED
  • Experience: 3+ years


  • Preferred Qualifications Associate's Degree