Store Manager
1 month ago
People Management
- Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development, and performance reviews.
- Assist in hiring and developing high-performance employees and oversee onsite onboarding and the training of new employees.
- Conduct and attend regular staff meetings and 1:1's to communicate promotions, goals, trends, and other relevant information.
- Drive store sales through membership, packages, and retail opportunities while adhering to sales success metrics.
- Maintain a strong local presence through partnerships with community and business organizations.
- Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest.
- Set daily, weekly and monthly goals across all services to ensure clear expectations for staff and the success of overall store performance.
- Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
- Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.
- Ensure an exceptional store experience that engages and retains customers.
- Be flexible with your schedule - you'll work hours based on business needs and store operating hours. This will include some weekends and holidays.
- Daily reporting of appointments, revenue, and inbound/outbound calls.
- You have at least three to five years of management experience.
- You have earned a High School Diploma; Undergraduate Degree preferred.
- Monday - Friday 10 am-7 pm
- Saturday 9 am-5 pm
- Sunday 11 am-5 pm
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