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Head of Retail Banking

2 months ago

Leesburg, United States Veritas Partners Full time

Our client is a regional financial institution that continues to grow. They are currently seeking a Head of Retail Banking.


Responsibilities:

• Mentor, coach and support Branch Managers, helping them to be successful and fulfilled producers and leaders.

• Maintain effective, positive relationships with branch managers and other staff by consistent in-branch visits, phone calls and email correspondence.

• Recognize and reward behaviors, attitudes and results which contribute to our company’s success.

• Maintain on-going recruiting relationships resulting in the hire of skilled employee candidates in order to build and sustain strong branch teams.

• Oversee and support regional branch budgeting process.

• Provide leadership, accountability, and support to Branch Managers in completion of the annual business plans.

• Effectively complete assigned performance appraisals and support branch supervisors in this process

• Monitor and maintain regional branch FTE targets.

• Coordinate effective staff coverage within region.

• Provide accountability and support to Retail Lending in loan risk management and problem loan resolution.

• Work with Retail Operations and other department leads to assess, create, and develop new bank efficiencies, products, or procedures.

• Respond effectively to escalated client questions, suggestions, concerns, and complaints.

• Insure appropriate Bank representation at certain regional community events as well as on-going leadership through civic and community organization involvement.

• Plan, organize and deliver effective retail meetings and other training, as necessary.

• Perform other duties as assigned by Executive Management

Requirements:

• Bachelor’s degree, or commensurate education

• 8 years of progressive branch management

• Familiarity with all retail banking products