Operations Manager

3 months ago


Nashville, United States SoftwareOne Full time

Join Our Team as an Operations Manager


Are you ready to take your career to the next level? We're looking for an Operations Manager to be a key player in our Software & Cloud Marketplace Delivery team In this role, you'll streamline operations for our off-catalog software sales process, helping our sales team deliver exceptional customer experiences.


What You’ll Do:

- Customer Onboarding: Facilitate seamless setup for our clients.

- Quote Management: Prepare competitive off-catalog quotes, ensuring the best pricing and swift responses.

- Collaboration: Work closely with sales, procurement, and marketing teams to enhance operational efficiency.

- Issue Resolution: Address partner concerns and ensure quick resolution to foster strong relationships.

- Continuous Improvement: Push for enhanced customer satisfaction through proactive support and problem-solving.


What We’re Looking For:

- A Bachelor’s degree or equivalent experience.

- Exceptional communication and organization skills.

- A customer-centric mindset with a knack for problem-solving.

- Ability to thrive in a fast-paced, team-oriented environment.


What We Offer:

- Competitive Compensation: $60-$80K (mix of base salary and bonus)

- Generous Benefits: Comprehensive medical, dental, and vision coverage, 401k with matching, wellness programs, and more

- Work-Life Balance: Abundant paid time off, including holidays, volunteer days, and a floating holiday for your birthday.

- Professional Growth: Access to tuition reimbursement, learning opportunities, and employee stock purchase plans.

- Flexible Work Environment: A hybrid-friendly culture that values collaboration and inclusivity.

- And much more


Join us in a culture-first organization where we prioritize collaboration and growth. If you're ready to make an impact, apply today


*Note: We are currently unable to consider candidates residing in Hawaii.*



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