CUSTODIAL UNIT DIRECTOR 3rd SHIFT

2 weeks ago

Richmond, United States SSC Services For Education Full time

Working as Unit Director at SSC, you will be responsible for the overall cleanliness, and sanitation of the assigned buildings of a Higher Ed or K-12 campus coordinating all work activities of janitorial personnel in accordance with company guidelines to ensure customer satisfaction and the highest standards of cleanliness, sanitation, and security.


Key Responsibilities:

  • Lead all aspects of and coordinate all activities of our janitorial personnel, ensuring seamless operations and outstanding service delivery.
  • Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
  • Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
  • Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks.
  • Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
  • Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
  • Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
  • Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.


Preferred Qualifications:

  • College degree preferred.
  • One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
  • Strong work ethic, intense drive, and initiative for quality and customer service.
  • Excellent written and oral communication skills.
  • Excellent problem-solving skills both one-on-one and in group situations.
  • Ability to engage and motivate staff.
  • Understanding of budgeting processes and awareness of profit and loss concepts.
  • Excellent administrative and organizational skills and ability to prioritize.
  • Ability to work with heavy cleaning equipment.
  • Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

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