Microsoft 365 Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Alpharetta, United States Intellectt Inc Full time

Job Title: Microsoft 365 Specialist

Location: Alpharetta GA 30004 United States


Job Roles and Responsibilities

  • Build, manage, and administer the organization-wide deployment of Microsoft 365 enterprise platform (Productivity via Office Applications, Enterprise Collaboration via
  • Teams, OneDrive, and SharePoint, Email and Calendaring via Exchange Online,
  • Enterprise Mobility Management via Intune, Automation via Power Platform, Microsoft Entra ID, etc.)
  • Identifies new areas and business processes where Microsoft 365 Solutions such as
  • Power Platform, Exchange Online, OneDrive, Teams, Intune, and others can be leveraged for increased business value and facilitates continual process improvement.
  • Participates in the development and maintenance of technology roadmaps.
  • Participate in short- and long-term enterprise architecture planning to meet current and expanding business requirements.
  • Configuration and management of Windows-based corporate systems and personal mobile devices via Microsoft Intune
  • Configuration and management of Microsoft Autopilot to set up and pre-configure new devices, getting them ready for productive use.
  • Build and maintain automation to manage the on prem and cloud infrastructure related to Microsoft 365 and Active Directory
  • Configure and monitor cloud infrastructure in Azure (including Intune, Autopilot, Azure Virtual Desktop, etc.)
  • Troubleshoot and repair complex technical problems with team members, customers, and vendors quickly and effectively.
  • Work with the IT Security Team to design and build a secure operating system and data access environment.
  • Develop implementation plans for projects with multiple deliverables.
  • Leads execution for infrastructure projects related to areas of expertise.
  • Provide thorough testing as part of proof-of-concept development for new technologies.
  • Helps to define and measure KPIs to maintain health of services.
  • Participates in initiatives to evolve technologies and drive continuous improvement of services.
  • Acts as escalation point for complex issues related to areas of expertise.
  • Collaborates with all areas of IT to design and implement solutions.
  • Provides technical leadership as part of cross-functional project teams.
  • Participates in support, recovery, maintenance, and project activities outside normal business hours as needed.
  • Prepare detailed documentation of standard operating procedures.
  • Create and periodically update architectural documentation.
  • Stay abreast of trends in End User Support, management, technologies, policies,
  • procedures, and other external changes that could have an impact on IT services.
  • Provide executive support to Senior Leadership Team

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