Director, Cybersecurity- Client Lead

4 weeks ago

Owensboro, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.


The Client Security Lead is responsible for providing leadership and strategic vision across diverse teams that support global enterprise security initiatives on behalf of a client. Regulations, compliance, business operational security, supply chain and business partner relationships fall directly under the purview of this leader. The role directs the overall planning and execution of enterprise security systems, using operational and tactical expertise to direct security management reports, who oversee analysts, engineers, and architects. As a business enabler, the Client Security Lead ensures business decisions are not hampered by security but adhere to corporate security policies and are implemented with security in mind. The role champions a flexible, highly adaptable, and secure operating business environment.


Primary Responsibilities:

  • End to end accountability for all Security-related Services for a client
  • Directs and provides a strategic risk management vision that scales globally to effectively secure the business without slowing company innovation and execution
  • Drives a solid security culture within the security department, but also organization-wide across management and both matrixed and direct employees
  • Influences internal and external constituents, and relays best practice recommendations based on the evolving threat landscape to protect intellectual property and ensure compliance
  • Defines key performance indicators (KPIs) and metrics that align with business initiatives and delivers them to non-technical individuals in an effective, understandable manner
  • Thorough enterprise policies, security technology architecture, protecting against emerging threats, and active monitoring and response objectives
  • Frequently interacts with business units to understand their plans, risk posture and tolerance, and how information security can securely enable them to execute their vision and business obligations
  • Reports regularly to client senior management and boards, keeping them abreast of the threat landscape and the tactical controls and strategic plans to achieve success
  • Leads security-related projects from inception to successful completion and is capable of effectively coaching technology staff on appropriate security protocols and needs as they implement new technology into the organization
  • Lead a global team of Information Security professionals providing all aspects of Cybersecurity services to clients
  • Delivery of financial plan (along with Finance) with clients and managing P&L of the Information Security program
  • Incorporate existing Optum technology standards, security protocols, and capabilities into client solutions, to provide a secure and reliable service
  • Engage with key stakeholders regarding contractual requirements, benefits tracking and problem mitigation (as needed)
  • Ensure SLAs and OLAs are being met and serve as source of truth for executives regarding overall IT Security Services contract performance


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications - External

Required Qualifications:

  • 8+ years of technology leadership experience
  • 7+ years of experience in risk management, information security, or relevant domain experience
  • 5+ years of experience leading and executing on complex IT managed services delivery (including oversight of strategy/technical roadmap, financials/budget, contracts, and client relationships)
  • Experience leading distributed global delivery teams
  • Proven ability to be onsite at the client’s location in Owensboro, KY 50-70% of the time
  • Proven end-to-end experiences delivering both software applications and technology platforms
  • Proven track record of success implementing and supporting highly scalable technology solutions for clients
  • Demonstrated success building relationships and accomplishing common goals for clients


Preferred Qualifications:

  • Bachelor's degree in computer science, information assurance, MIS or related field, or equivalent. Advanced degree, but an MBA or master’s degree in information assurance/technology
  • CISSP; CISM and/or SANS certification
  • Experience influencing, problem solving and negotiation skills


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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