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Customer Service Specialist

1 month ago

Schaumburg, United States Staffing Network LLC Full time

Do you have 2 years of experience working in a fast-moving and dynamic organization with exceptional focus on meeting and exceeding customers’ needs?

Staffing Network is looking for talented individuals to join our fast-growing, highly profitable client for a contract to hire opportunity in Schaumburg, IL

**TRAINING BEGINS FEBRUARY 3, 2025

Schedule:

  • This is an onsite Monday through Friday office position in our Schaumburg Corporate office.
  • Shift available is 11:00 a.m. - 8:00 p.m.

Top Reasons to Apply:

  • Competitive wages and bonus opportunities
  • Career growth opportunities through internal transfers and promotions
  • Training and professional development opportunities
  • Outstanding benefits once hired perm include medical, dental, vision, life insurance, PTO, paid holidays, short-term & long-term disability, 401(k) with company match, and an employee assistance plan
  • Company-paid membership to a 24/7 on-site gym with a sauna
  • Regular company and tenant social events in a Class A building.
  • On-site cafeteria with healthy food options
  • Payday donuts

Customer Service Rep Job Duties:

  • Processes quotations and sales orders, prepares and follows up on purchase orders, and confirmation of ship dates and pricing.
  • Responds to customers’ inquiries or complaints regarding company products or services.
  • Handles inbound phone calls and queries utilizing outstanding communication skills.
  • Serves as primary customer contact and works with other internal departments to address and resolve customer inquiries and issues.