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Customer Service Director
2 weeks ago
Now hiring for an Customer Service Director
For over 20 years, That's Good HR has paired employers and job seekers in Indianapolis and surrounding areas. We specialize in handpicked placements for accounting, HR, medical coding, executive assistants, bookkeepers, analysts, receptionists, customer service specialists, project managers, and more. From entry level to management, we make artful employment placements.
Salary: $80k/year+ depending on experience
Job Type: Direct Hire
Responsibilities:
- Function as liaison between internal and external customers
- Train sales team to meet daily goals and sales
- Report and analyze stats and KPI’s
- Ensure scheduling for consultations is accurate and efficiently scheduled
- Oversee and manage a team of 20+ employees
Qualifications:
- Bachelor’s degree or equivalent experience required
- Experience with managing a team required
- Background in sales and/or call center environment required
- Proficiency in Microsoft Office
- Experience in financial analysis required
This is an in office opportunity.
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