Customer Service Director

2 weeks ago


Indianapolis, United States That's Good HR, Inc. Full time

Now hiring for an Customer Service Director


For over 20 years, That's Good HR has paired employers and job seekers in Indianapolis and surrounding areas. We specialize in handpicked placements for accounting, HR, medical coding, executive assistants, bookkeepers, analysts, receptionists, customer service specialists, project managers, and more. From entry level to management, we make artful employment placements.


Salary: $80k/year+ depending on experience


Job Type: Direct Hire


Responsibilities:

  • Function as liaison between internal and external customers
  • Train sales team to meet daily goals and sales
  • Report and analyze stats and KPI’s
  • Ensure scheduling for consultations is accurate and efficiently scheduled
  • Oversee and manage a team of 20+ employees



Qualifications:

  • Bachelor’s degree or equivalent experience required
  • Experience with managing a team required
  • Background in sales and/or call center environment required
  • Proficiency in Microsoft Office
  • Experience in financial analysis required


This is an in office opportunity.


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