Agent Operations Manager

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

New York, United States SERHANT. Full time

Operations


SERHANT. is the most followed real estate brand globally, calibrated for tomorrow's marketplace, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.

The Operations Manager will be responsible for overseeing daily operations and ensuring our office runs efficiently. Our ideal candidate is a team player who is results-driven, reliable, and can assist with our operational needs. This role will report to the Regional Director of Sales.

 

General Accountabilities

·      Work with the Broker, and regional management in the onboarding of new agents by processing all required documentation by the state Department of Business and Professional Regulation, (license activations, renewals, and off boardings.)

·      Responsible for maintaining accurate/compliant information of the ongoing agent roster

·      Filter all incoming/outgoing referrals for accuracy and compliance.

·      Onboarding of all new agents

·      Performing spot checks on agent’s MLS activity to ensure all listing documents are compliant

·      All transfers paperwork, referral agreements for incoming agents and paperwork

·      Responsible for the upkeeping of MLS fees/dues for the broker

·      Responsible for new board memberships/paperwork/fees, etc.

·      Assist agents in the uploading, management, processing, and payments related to transactions.

·      Review all IDX requests and forward them to the broker for approval

·      Maintain professional and technical knowledge of SERHANT. ecosystem tools, resources, and technology

·      Champion agent proficiency and effective use of company systems

·      Conduct training on skills improvement with respect to internal systems, resources & technology

·      Promotes SERHANT. internal services in Studios, Ventures, and ID Labs

*The Company reserves the right to add or change duties at any time.

 

Job Qualifications

  • Degree in Business, Operations Management or related field preferred
  • Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook)
  • Proficient in project management software (ClickUp, or similar)
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Familiarity with real estate business and financial principles

 

Skills

  • Responsible, organized, and diligent, with sense of urgency and attention to detail
  • A dynamic, positive personality that is self-motivated and has excellent communication skills
  • Social perceptiveness
  • Management of personnel resources
  • Excellent communication skills

·      Leadership ability

·      Outstanding organizational skills

 

Compensation and Benefits

  • Competitive Salary
  • Health/Dental/Vision
  • Pre-tax commuter benefits
  • 401(k) with company match

 

How to apply

 

Please email careers@serhant.com with your resume, an explanation of why you’re interested, and what you can contribute to the team.

 

 

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

  • Agent Operations Manager

    7 days ago

    New York, United States SERHANT. Full time

    OperationsSERHANT. is the most followed real estate brand globally, calibrated for tomorrow's marketplace, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification...

  • Operations Manager

    Found in: Appcast US C2 - 1 week ago

    New York, United States FreightTAS Full time

    Position Summary - Customer Service Manager - Import SupervisorThe Import Supervisor oversees the work of Air Import and Customer Service Agents. The Supervisor ensures that shipments are transferred to the warehouse, handed over to customs brokers, and transported to destinations according to customers’ requirements. Quote requests are monitored and...

  • Operations Manager

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    New York, United States FreightTAS Full time

    Position Summary - Customer Service Manager - Import SupervisorThe Import Supervisor oversees the work of Air Import and Customer Service Agents. The Supervisor ensures that shipments are transferred to the warehouse, handed over to customs brokers, and transported to destinations according to customers’ requirements. Quote requests are monitored and...

  • Import Agent

    4 days ago

    New York, United States FreightTAS Full time

    Position Summary - Customer Service Manager - Import SupervisorThe Import Supervisor oversees the work of Air Import and Customer Service Agents. The Supervisor ensures that shipments are transferred to the warehouse, handed over to customs brokers, and transported to destinations according to customers’ requirements. Quote requests are monitored and...

  • Leasing Agent

    2 weeks ago

    New York, United States Upward On Full time

    Job DescriptionJob DescriptionAbout the OpportunityOur client is a family-owned Developer/Operator/Management company and seeks a dynamic leasing agent to oversee a large, luxury rental project in prime Long Island City. The Leasing Agent must greet, qualify, and show prospective tenants the property while building value and differentiating the community....

  • Front Desk Agent Full Time

    6 days ago

    New York, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in Brooklyn NY **Front Desk Agent Jobs in Brooklyn, NY by Top Level Recruiter** * Posted on Jan 17, 2022 * *View More*Hicksville,NY Jersey City,NJ Queens Village,NY New York,NY * Job Experience 0 - 3 Years * Job Role * Salary $3200 - $4500 Per Month * Contact Name Ankit Patel **Front Desk Agent Job Description** **Looking for a...

  • Front Desk Agent

    7 days ago

    New York, United States sulekha.co.uk Full time

    Front Desk Agent Jobs in Brooklyn, NY *Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0 - 3 Years** *Job Role**Work Experience***0...

  • Air Import Agent

    Found in: Resume Library US A2 - 2 weeks ago

    Freeport, New York, United States Delmar International Inc. Full time

    Mandate: Reporting to the Manager, the Air Import Agent is responsible for monitoring international cargo from origin to its final destination. The Agent will interact daily with service providers and carriers as well as both internal and external vendors to meet requirements. The Agent must also ensure that all deadlines are met in order to provide...

  • Purchasing Agent

    Found in: Appcast US C2 - 1 week ago

    New York, United States Kraus Hi-Tech Home Automation Full time

    Kraus Hi-Tech is a great place to work with great room for advancement.We are currently seeking an experienced Purchasing Agent in the NY Metro Area.Position summary: We are looking to fill the Key position of Purchasing Agent to manage inventory for high end Automation projects for a discriminating, affluent clientele.Job TypeFull Time Qualifications •...

  • Purchasing Agent

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    New York, United States Kraus Hi-Tech Home Automation Full time

    Kraus Hi-Tech is a great place to work with great room for advancement.We are currently seeking an experienced Purchasing Agent in the NY Metro Area.Position summary: We are looking to fill the Key position of Purchasing Agent to manage inventory for high end Automation projects for a discriminating, affluent clientele.Job TypeFull Time Qualifications •...

  • Engineering Patent Agent

    7 days ago

    New York, United States Fawkes IDM Full time

    Job DescriptionJob DescriptionAn international law firm is seeking an engineering patent agent to join their team. This person will work in the intellectual property group. The Patent Agent works with Patent Attorneys to secure patents by preparing, filing and prosecuting applications involving new inventions with the U.S. Patent & Trademark Office. Please...

  • Travel Agent

    2 weeks ago

    New York, United States A Simple Plan for Success Full time

    Job DescriptionJob DescriptionAre you passionate about travel and helping others explore the world? We’re seeking motivated individuals to join our team as Remote Travel Agents. As a Travel Agent, you’ll have the opportunity to arrange travel experiences for clients, from business trips to dream vacations. Whether you’re an experienced professional or...

  • Engineering Patent Agent

    Found in: Resume Library US A2 - 7 days ago

    New York County, New York, United States Fawkes IDM Full time

    An international law firm is seeking an engineering patent agent to join their team. This person will work in the intellectual property group. The Patent Agent works with Patent Attorneys to secure patents by preparing, filing and prosecuting applications involving new inventions with the U.S. Patent & Trademark Office. Please include a cover letter,...

  • Air Ocean Operations Manager

    Found in: beBee jobs US - 7 days ago

    New York, New York, United States FreightTAS Full time

    Job Description:Air Ocean Operations ManagerThe Operation Manager leader will manage import-related functions, including ocean, air & customs brokerage activities. It will help establish standard operating procedures and ensure conformance to operational metrics to continuously improve process flows. Support back office operations teams.Must be proficient in...

  • Guest Service Agent

    7 days ago

    New York, United States Hersha Hospitality Management Full time

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Compensation: $21/hr. Your Growth Path. Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Y Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail

  • Reservations Agent

    Found in: beBee jobs US - 7 days ago

    New York, New York, United States Bolt Farm Treehouse Full time

    [Customer Service / Remote] Anywhere in U.S. / Competitive pay & bonuses As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment details; Manage cancellations, modifications, and re...

  • Office & Industrial Investment Sales Agent

    Found in: Talent US C2 - 1 day ago

    New York, United States Marcus & Millichap Full time

    Marcus & Millichap’s Manhattan office is expanding and seeking a driven, entrepreneurial and capable sales professional to join our office and industrial investment sales team. We maintain a proven agent development model that offers significant earnings potential within a collaborative environment.  Our Ideal candidate possesses the following...

  • Guest Service Agent

    7 days ago

    New York, United States Orchard Street Hotel Management, LLC Full time

    Job DescriptionJob DescriptionNine Orchard HotelGuest Service Agent/ConciergeDEPARTMENT: Front OfficeREPORTS TO: Director of Front OfficeSUMMARYThe Guest Service Agent/Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and answering guest inquiries. They must ensure that the front...

  • Remote Travel Agent

    Found in: Resume Library US A2 - 5 days ago

    New York County, New York, United States Discover You Travel Full time

    As a Remote Travel Agent, you will play a crucial role in providing expert advice and solutions to our clients. This role allows you to combine your love for helping people with the freedom of working remotely. As a Remote Travel Agent, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize travel itineraries -...

  • Ticket/Gate Agent

    3 days ago

    New York, United States Delta Air Lines Full time

    Delta Airlines - Ref #24247 [Desk Agent / Concierge] As a Ticket/Gate Agent at Delta Airlines, you'll: Greet customers and guide and assist them with the ticketing and baggage check-in process; Manage the check-in process, ensuring that customers have the proper documentation for travel; Tag baggage and perform lifting tasks that involve transferring baggage...