System Administrator

2 days ago


Indianapolis, United States Insight Global Full time

Description: One of Insight Global’s large Agricultural Sciences companies is looking for an IT Systems Support Specialist to support their team. You’ll join a small team and will be responsible for providing run and maintenance assistance for research applications in Regulatory & Stewardship and Crop Health domains. You will monitor ticketing services and respond promptly to service disruptions. You’ll also maintain documentation, both user facing and admin facing, for research software applications. You’ll work closely with FS&D competency partners to ensure system up-time. We are looking for someone who has a positive attitude, who is willing to learn, and who has an open mind when it comes to providing technical solutions. After 6 months in the role/getting engrained, you’ll take on Project team partnership responsibilities by joining sprint reviews to document ROSS knowledge base on timelines/project details, anticipate roll out concerns and training needs, enable account creation and monitor post-release w/ SE team.


Requirements:

  • 1-3+ years of experience in computer system administration
  • Experience with basic technical troubleshooting and problem-solving skills
  • Computer Science or Science/Laboratory background


Preferred:

  • Experience managing account creation and security for users
  • Experience servicing account password changes for applications and users
  • Strong SQL experience
  • Experience maintaining and supporting data integrity issues
  • Experience with report creation and modification/changing reports in applications/tools and data dictionaries
  • Experience supporting and maintaining application version updates
  • Experience reporting and managing error messages


Compensation:

$20/hour to $27/hour.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.


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