Technical Lead

2 months ago

Charlotte, United States Zenith Services Inc. Full time

Title: GCP Tech Lead - L2 Support (with expertise in Python, GCP, and Terraform)

Location: Charlotte, NC

Type: Contract/Direct Hire


Job Description:


Overview:

We are seeking a highly skilled and motivated Google Cloud Platform (GCP) L2 Support Engineer with specialized expertise in Google Kubernetes Engine (GKE) or Kubernetes to serve as our Technical Lead. This role is critical in providing advanced technical support, leading the technical team, resolving complex issues, and ensuring the smooth operation of our GCP environments. The ideal candidate will possess deep knowledge of GCP services, particularly GKE/Kubernetes, demonstrate strong problem-solving skills, and have proven leadership abilities.


Responsibilities:

Technical Support:

  • Provide L2 support for GCP environments, focusing on GKE/Kubernetes.
  • Troubleshoot and resolve complex issues related to GCP services and Kubernetes clusters.
  • Collaborate with L1 support and other teams to ensure timely resolution of issues.
  • Technical Leadership:
  • Lead and mentor a team of support engineers, fostering a collaborative and high-performance culture.
  • Provide technical guidance and support to team members, ensuring best practices are followed.
  • Conduct regular team meetings and technical reviews to ensure alignment with organizational goals.
  • Incident and Problem Management:
  • Manage and resolve incidents and problems in a timely manner.
  • Conduct root cause analysis and implement corrective actions to prevent recurrence.
  • Document incident resolutions and contribute to the knowledge base.
  • Change and Release Management:
  • Review and approve Change Requests in ServiceNow.
  • Participate in change management processes to ensure minimal disruption to services.
  • Coordinate with relevant teams to deploy changes and updates.
  • Monitoring and Performance Tuning:
  • Monitor GCP and Kubernetes environments to ensure optimal performance and availability.
  • Identify performance bottlenecks and implement tuning measures.
  • Utilize monitoring tools to proactively detect and resolve issues.


Automation and Scripting:

  • Develop and maintain scripts and automation tools to streamline support processes.
  • Automate repetitive tasks to improve efficiency and reduce human error.
  • Collaboration and Communication:
  • Work closely with cross-functional teams, including development, operations, and security.
  • Participate in JIRA scrum meetings for prioritization and planning.
  • Communicate effectively with stakeholders, providing updates on support activities and project progress.
  • Documentation and Training:
  • Create and maintain comprehensive documentation for GCP and Kubernetes environments.
  • Conduct training sessions and workshops to share knowledge with the team.
  • Develop and deliver technical training programs for new team members.


Qualifications:


Education:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).


Experience:

  • Minimum of 7 years of experience in IT support or cloud support roles.
  • At least 3 years of hands-on experience with GCP services, including GKE/Kubernetes.
  • Proven experience in a leadership or technical lead role.


Technical Skills:

  • Strong proficiency in GCP services (Compute Engine, Cloud Storage, Cloud Networking, etc.).
  • Expert knowledge of GKE/Kubernetes, including cluster management, deployments, and scaling.
  • Familiarity with containerization and orchestration tools (Docker, Helm, Istio).
  • Experience with monitoring and logging tools (Stackdriver, Prometheus, Grafana).
  • Proficiency in scripting languages (Python, Bash, etc.) and automation tools (Terraform, Ansible).


Leadership Skills:

  • Strong leadership and team management skills.
  • Ability to mentor and develop junior team members.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Adaptability and willingness to learn new technologies.


Certifications (Preferred):

  • Google Cloud Professional Cloud Architect.
  • Google Cloud Professional DevOps Engineer.
  • Certified Kubernetes Administrator (CKA).

  • Salesforce Technical Lead

    5 days ago

    Charlotte, North Carolina, United States TechnoGen Full time

    Job Title: Salesforce Technical LeadJob Description:We are seeking a skilled Salesforce Technical Lead to join our team at TechnoGen. The ideal candidate will have a strong background in Salesforce development and a passion for leading technical projects. Lead the design and implementation of Salesforce solutions, including customizations, integrations, and...

  • Technical Lead

    4 weeks ago

    Charlotte, United States The Bison Group Full time

    Job Summary:We are seeking a visionary and experienced Technical Leader to lead our technology strategy and execution. The Technical Leader will be responsible for overseeing all aspects of technology, including Linux, advanced ETL processes, artificial intelligence, large language models (LLMs), and Java development. The ideal candidate will be a hands-on...

  • Technical Lead

    3 weeks ago

    Charlotte, United States The Bison Group Full time

    Job Summary:We are seeking a visionary and experienced Technical Leader to lead our technology strategy and execution. The Technical Leader will be responsible for overseeing all aspects of technology, including Linux, advanced ETL processes, artificial intelligence, large language models (LLMs), and Java development. The ideal candidate will be a hands-on...

  • Technical Lead

    1 month ago

    charlotte, United States The Bison Group Full time

    Job Summary:We are seeking a visionary and experienced Technical Leader to lead our technology strategy and execution. The Technical Leader will be responsible for overseeing all aspects of technology, including Linux, advanced ETL processes, artificial intelligence, large language models (LLMs), and Java development. The ideal candidate will be a hands-on...

  • Technical Lead

    1 week ago

    charlotte, United States The Bison Group Full time

    Job Summary:We are seeking a visionary and experienced Technical Leader to lead our technology strategy and execution. The Technical Leader will be responsible for overseeing all aspects of technology, including Linux, advanced ETL processes, artificial intelligence, large language models (LLMs), and Java development. The ideal candidate will be a hands-on...

  • Technical Lead

    1 month ago

    Charlotte, United States The Bison Group Full time

    Job Summary:We are seeking a visionary and experienced Technical Leader to lead our technology strategy and execution. The Technical Leader will be responsible for overseeing all aspects of technology, including Linux, advanced ETL processes, artificial intelligence, large language models (LLMs), and Java development. The ideal candidate will be a hands-on...

  • Salesforce Technical Lead

    2 weeks ago

    Charlotte, North Carolina, United States TechnoGen Full time

    Job Title: Salesforce Technical LeadClient: Merz North AmericaLocation: Raleigh, NC (Hybrid)Job Description:We are seeking a highly skilled Salesforce Technical Lead to join our team at TechnoGen. As a key member of our team, you will be responsible for designing, developing, and integrating software solutions on the Salesforce.com platform.Key...

  • Salesforce Technical Lead

    2 weeks ago

    Charlotte, North Carolina, United States TechnoGen Full time

    Job Title: Salesforce Technical LeadJob Description:We are seeking a highly skilled Salesforce Technical Lead to join our team at TechnoGen. As a key member of our team, you will be responsible for designing, developing, and integrating software solutions on the Salesforce platform.Lead the design and implementation of Salesforce solutions, including...

  • ServiceNow Technical Lead

    2 weeks ago

    Charlotte, North Carolina, United States Alldus Full time

    ServiceNow Technical ArchitectWe are seeking a highly skilled ServiceNow Technical Architect to join our team at Alldus. As a key member of our organization, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our business stakeholders.Key Responsibilities:Analyze business requirements and define...

  • Cloud Technical Lead

    4 weeks ago

    Charlotte, North Carolina, United States Pyramid Consulting, Inc Full time

    Job Title: Cloud Technical LeadWe are seeking a highly skilled Cloud Technical Lead to join our team at Pyramid Consulting, Inc. This is a contract opportunity with long-term potential and is located in a hybrid work environment.Job Summary:The Cloud Technical Lead will be responsible for designing and implementing cloud-native solutions on Amazon Web...

  • ServiceNow Technical Lead

    2 weeks ago

    Charlotte, North Carolina, United States Alldus Full time

    ServiceNow Technical ArchitectWe are seeking a highly skilled ServiceNow Technical Architect to join our team at Alldus. As a key member of our organization, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our business stakeholders.Key Responsibilities:Analyze business requirements and define...

  • SEO Technical Lead

    5 days ago

    Charlotte, North Carolina, United States Market My Market Full time

    About the Role:We are seeking a highly skilled SEO Technical Lead to join our team at Market My Market. As a key member of our digital marketing team, you will be responsible for leading technical audits, analysis, and implementation of technical recommendations to improve site performance.Key Responsibilities:Identify and address SEO errors/issues using...

  • Technical Implementation Lead

    4 days ago

    Charlotte, North Carolina, United States McAdams Full time

    McAdams is a full-service land planning, landscape architecture, civil engineering, transportation, and geomatics firm.We seek a partnership with our clients to create meaningful experiences through inspired design.As a Technical Implementation Lead, you will provide technical expertise to take a lead role in the delivery and implementation of projects that...

  • AEM Technical Lead

    1 month ago

    Charlotte, North Carolina, United States CapB InfoteK Full time

    AEM Tech Lead Job DescriptionWe are seeking an experienced AEM Tech Lead to join our team at CapB InfoteK. As a key member of our team, you will be responsible for leading the development efforts for AEM implementation for a financial services client.Responsibilities:Lead development efforts for AEM implementation for a financial services clientDesign and...

  • Salesforce Technical Lead

    1 week ago

    Charlotte, North Carolina, United States Bayone Full time

    Job Title: Salesforce Technical LeadPosition: Full-timeLocation: Remote or HybridBayone: We are seeking a skilled Salesforce Technical Lead to join our team. The ideal candidate will have extensive experience in Salesforce implementations, with a strong focus on Sales Cloud and Service Cloud. Key Responsibilities: 1. Lead the implementation of Salesforce...

  • Senior AEM Technical Lead

    2 weeks ago

    Charlotte, North Carolina, United States CapB InfoteK Full time

    Job Title: Senior AEM Technical LeadWe are seeking a highly skilled Senior AEM Technical Lead to lead our team in delivering high-quality Adobe Experience Manager solutions. As a key member of our technical leadership team, you will be responsible for guiding the technical design, development, and deployment of AEM projects.Responsibilities:* Lead the...

  • Technical Lead

    19 hours ago

    Charlotte, United States Softworld Inc Full time

    Job Title: 80422 - Technical Lead (Cloud)Are you the right candidate for this opportunity Make sure to read the full description below.Job Location: Charlotte North Carolina 28203Onsite Requirements:AWSDevOpsJavaJob Description: We're determined to make a difference and are proud to be an insurance company that goes well beyond coverage and policies.Working...

  • Cloud Technical Lead

    2 months ago

    Charlotte, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Cloud Technical Lead. This is a 04+ months contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 24-41939Pay Range: $75 - $80/hour.  Employee benefits include, but are not limited to, health insurance...

  • Cloud Platform Technical Lead

    2 weeks ago

    Charlotte, North Carolina, United States Zenith Full time

    Job Title: Technical Lead - GCPJob Summary:Zenith is seeking a highly skilled Technical Lead to join our team. As a Technical Lead, you will be responsible for providing advanced technical support, leading the technical team, and ensuring the smooth operation of our GCP environments.Key Responsibilities:Technical Support:Provide L2 support for GCP...

  • Senior Technical Lead

    5 days ago

    Charlotte, North Carolina, United States Terracon Full time

    Job Description: General Responsibilities:As a Senior Engineer at Terracon, you will provide technical direction and leadership for production and completion of both routine and unique or complex projects. This includes conceptualizing the initial design and/or investigative approach for a major phase of a large project or having overall responsibility for...