Care Coordinator

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Oakland, United States Temescal Creek Medicine Full time

Who we are

Temescal Creek Medicine offers personalized, community-based, affordable, primary care to adolescents and adults. We are located in the heart of the Temescal neighborhood of Oakland. The location and atmosphere of the office reflect our strong desire to bring primary care back into the community.

 

Temescal Creek Medicine is patient focused. We strive to combine the best of new technology with the traditional values of Family Medicine. At Temescal Creek Medicine, we focus on relationships as the key to achieving optimal health for patients and providers. We promote and nurture these relationships through transparency, respect and empowerment. 

 

Care Coordinator Position

Our Care Coordinators are the foundation of our practice and consider them central to our success as a practice. We are currently looking for a fourth Care Coordinator to join our current team.

  

The role of the Care Coordinator at Temescal Creek Medicine includes all aspects of care outside of the direct patient-provider interactions. This includes welcoming patients, collecting and updating insurance and demographic information, scheduling appointments, communicating office philosophy and policies, fielding and routing clinical questions and medication requests, supporting referrals to specialists, interacting with insurance companies as needed and communicating with other team members and providers.  


Ideal Candidate

Our ideal candidate has experience in and a passion for customer service and embodies empathy and a desire to understand and solve problems. They are proactive, ask questions and are interested in learning something everyday. They are comfortable in multitasking and able to identify and establish priorities. They are curious and collaborative. Our care coordinators are comfortable and efficient with technology and can navigate between various software programs including Google Workplace, Zoom, Athena EHR and other tools. Prior experience in a health care setting and with an electronic medical record system is a STRONG plus. Additionally, we are looking for someone who is a member of the east bay community and is looking for a place to settle in and make a difference. Our office is small and the role of the care coordinators is integral to the high quality care we provide. Reliability and regular attendance are imperative. This is a hybrid position that will require approximately 50% time in the physical office. And as a small office, clear and open communication are important. The position is designed to be between 20 and 22 hours a week with the possibility of more hours in the future. 

 

IMPORTANT: Please visit and review information on our website at www.tcreekmed.com to fully understand our business and approach. If you are interested in applying for this position please send your resume AND a cover letter telling us why you are interested in Temescal Creek Medicine specifically and why you believe you are an ideal candidate.  We look forward to meeting you.


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