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General Manager
1 month ago
Position Summary
The General Manager is responsible for managing the restaurant’s daily operation, including the selection, development, and performance management of employees while meeting and exceeding sales and profitability and providing overall leadership and direct supervision for operations.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
• Manages and directs the hospitality operations and assigned staff to meet or exceed established cost, quality, and productivity standards set by the Food and Beverage Director.
• Provides leadership, communication, and coaching; cultivates a motivated & empowered environment of trust, teamwork, accountability, self-confidence, and ownership.
• Manage the restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization.
• Ensuring cost categories/controllable expenses are controlled to company guidelines/budgeted levels.
• Provide guests with accurate information regarding the restaurant and its operations.
• Working within the restaurant to produce positive sales growth by executing standards in all areas.
• Maintaining adequate staffing levels to meet all scheduling requirements.
• Carries out managerial responsibilities in accordance with the restaurant's policies and applicable
laws.
• Ensuring that all food service sanitation guidelines/regulations are met.
• Ensuring excellent levels of customer service on all shifts.
• Providing relevant and timely feedback to ownership on operating results.
• Effectively managing turnover by practicing effective selection and training.
• Instill a culture of excellence and inspire confidence throughout the restaurant staff.
• Performs other job-related duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
• Five years’ experience in a similar position.
• Desire to provide exceptional service to each guest.
• Knowledge of POS systems (point of sale).
• Available to work weekends, nights, and holidays as business dictates.
• Knowledge of food safety.
• Organization and time management skills.
• Reliable, efficient, courteous, professional, and a team player.
• Heightened sense of awareness and great attention to detail.
• Strong sense of teamwork and seeks to drive results through collaboration.
• Provides an excellent guest experience that builds long-term customer relationships.
• You must have knowledge, passion, and experience with wine, spirits, and beer.
Physical Demands and Work Environment
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
The employee must regularly sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to provide and follow written and oral instructions and procedures.
