Mail Processing Technician

4 weeks ago

San Francisco, United States Innovairre Communications Full time

Description Innovairre - WE HELP PEOPLE WHO HELP PEOPLEWe make great things happen for some of the world's most vibrant organizations. We are the worldwide leader in non-profit fundraising. The company serves more than 500 marketing agencies, non-profit organizations, and commercial clients, with 4000+ employees working across five different continents and 28 countries around the world. Our direct marketing services deliver results utilizing our in-house production, design capabilities, data and digital expertise, and fully integrated approach producing timely and cost-efficient direct mail packages for our worldwide clients.JOB SUMMARYAs a Mail Processing Technician, you will play a crucial role in the initial stages of our mail processing pipeline. Your primary responsibility is to manually open and inspect all incoming mail with a high degree of accuracy and attention to detail. This includes carefully extracting and sorting payments (coins, checks, cash) by client and promptly escalating any valuable items to a supervisor. You will be responsible for preparing mail for the next team and ensuring a steady, uninterrupted workflow to consistently meet all service level agreements (SLAs). Your diligent work is essential to maintaining the integrity and efficiency of our mail operations. Carefully open and inspect mail, pulling out coins from reply documents and sorting them by client. Thoroughly check all documents for any missed notes, checks, or cash, and immediately bring these items to a supervisor. Process all incoming mail using a counter, rather than high-speed equipment, to ensure no valuable items are missed. Prepare all mail for the mail opening team, maintaining a steady workflow to meet all service level agreements (SLAs). Maintain a high level of accuracy and focus to prevent any disruptions in the mail processing pipeline. EEO Statement We are an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy and gender identity), sexual orientation, transgender status, disability, age, family or marital status, genetic information, military or veteran status, and other protected status as required by applicable law. At our Company, we have a clear vision: to foster and maintain a supportive and cooperative workplace that celebrates uniqueness and advances equity. We pride ourselves on helping people help people, and we know our company runs on the hard work and dedication of our passionate and creative employees. Diversity, Equity, and Inclusion is more than a commitment at our Company it is in everything that we do.Benefits We offer medical, dental, and vision insurance, retirement savings plan, long and short-term disability, life insurance and employee assistance programs. We also offer PTO, holidays, sick days & volunteer days and tuition assistance.

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