Patient Service Coordinator

2 weeks ago

Columbia, Maryland, United States Johns Hopkins Medicine Full time
The Patient Service Coordinator will offer friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience
Maintain accurate information on each patient to facilitate the patient encounter
Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out
Work with others in a team environment
The position will require occasional evening hours

Full time Rotating Shift, early morning and evening shifts available (6:45am-7:30pm)

Education:
Diploma/Certificate/GED required

Work Experience:
1 year of related experience required or two (2) years customer service experience.

Knowledge/Skills:

  • Displays responsible behaviors and communicates effectively with patients, families, physicians, and other health care team members in order to foster optimal quality of outpatient care.
  • Demonstrates competency in all skills related to the performance of patient care.
  • Demonstrates problem-solving skills as they relate to patient care activities.
  • Must be able to collect, verify and organize data with high degree of accuracy.
  • Proficiency in Microsoft Word and Excel.
  • Minimum keyboarding requirement of 30 wpm strongly preferred.
JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins

Diversity and Inclusion are Johns Hopkins Medicine Core Values.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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