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Assistant Manager, Information Systems and Multimedia Labs
1 week ago
Position Title:
Assistant Manager, Information Systems and Multimedia Labs
Department: 2202|Bus Admn Info Sys/Multi Lab
Responsibilities:
The College of Business at the University of Louisiana at Lafayette is seeking a highly skilled and motivated individual to join the team as an Assistant Manager, Information Systems and Multimedia Labs.
In this role, you will be responsible for maintaining local area networks, classroom equipment, individual faculty/staff and lab computers, including printers and peripherals within the college.
Your primary focus will be on identifying and resolving network and instructional software, Ethernet, and internet issues, including security measures.
Additionally, you will play a key role in completing equipment upgrades, providing technical support to faculty and staff, and assisting in purchasing decisions.
Responsibilities:
- Maintain local area networks to ensure seamless connectivity.
- Troubleshoot and resolve network issues promptly.
- Implement and enhance security measures to protect the integrity of the network.
- Oversee the maintenance and upgrades of classroom equipment, lab computers, and peripherals.
- Execute timely upgrades of hardware and software components.
- Document equipment specifications and configurations.
- Provide technical support to faculty and staff for computer-related issues.
- Conduct training sessions as needed to enhance users' technical proficiency.
- Collaborate with ISM Manager to address complex technical challenges.
- Supervise graduate and undergraduate assistants or student workers.
- Foster a collaborative and productive work environment.
- Establish and communicate work priorities and procedures.
- Work closely with ISM Manager, University information technology, and computing support services departments.
- Collaborate with various stakeholders to align information systems with organizational goals.
- Participate in decision-making processes related to information systems.
- Assist in making informed purchasing decisions for information systems.
- Evaluate and recommend hardware and software solutions based on organizational needs and budget constraints.
Qualifications:
Required
Qualifications:
- Bachelor's degree
- 1 year experience in maintaining networks and computer systems.
Qualifications:
- Ability to communicate effectively with faculty, staff and students.
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