Product Specialist Engineer

1 week ago

Waukesha, Wisconsin, United States Eaton Full time

Eaton's ES AMER ESS division is currently seeking a Product Specialist Engineer. This role is based out of our Waukesha, WI location.

The primary function of the Product Specialist is to be a skilled technical communicator who creates a well written customer proposal based on a customer request for quote and/or a specification using the Power Systems Division (PSD) quotation system, and works with a dynamic, fast-paced team that interfaces with every aspect of the organization from front-end sales through manufacturing.

The expected annual salary range for this role is $ $ a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

  • Create multiple transformer proposals, on a daily basis, per customer's request-for-quote (RFQ), specifications (formal and in-formal), one-lines, and other documentation
  • Perform detailed specification reviews to identify and address:
  • Customer requirements
  • Fit to Eaton's Power Systems Division product scope
  • Features and accessories required for pricing program
  • Areas for exception or clarification for the customer
  • Alternates for a more competitive offering
  • Special test, customer test/witness, or customer inspection requirements
  • Special documentation and reporting
  • Process multiple orders, on a daily basis, from both internal and field priced proposals
  • Verify PO against proposal and resolve discrepancies
  • Verify specification matches proposal and resolve all discrepancies
  • Assemble documentation for design engineering
  • Communicate special requirements to affected departments
  • Process customer change orders against open sales orders using the change/hold/cancellation process
  • Approve and negotiate pricing per established guidelines, competitive feedback, and customer/market knowledge
  • Maintain a team atmosphere to ensure that all workload for the proposals team is completed each day per customer required deadlines.
  • Provide product and application technical support for customers, agents, and internal departments
  • Provide quotation program support for sales representatives and the system development (IT) team via training, testing, improvement suggestions
  • Learn and understand applicable industry standards i.e. ANSI, IEEE, CSA, NEMA for transformers
  • Participate in the creation and maintenance of ISO work instructions, customer visits, plant tours

Qualifications:

Required (Basic) Qualifications:

  • Ability to work in the United States on an ongoing basis without company sponsorship.
  • Bachelor's Degree in Engineering from an accredited institution, OR currently enrolled in a bachelor's degree in Engineering program from an accredited institution with an expected graduation date in 2024 OR a Bachelor's Degree in Business from an accredited institution with a minimum of 2 years of proposals/quoting experience in a technical field.

Preferred Qualifications:

  • Electrical or Mechanical Engineering degree
  • Minimum of 2 years of product, customer service, inside sales, or proposals experience in a technical field.
  • Minimum of 1 year of experience using ERP and quotation systems

Skills:

  • Knowledge of electric power distribution transformers and their components and accessories
  • Knowledge of typical applications, equipment, systems and standards for electric power distribution transformers
  • Excellent oral, interpersonal and written skills with the ability to effectively communicate
  • Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy
  • Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-RC2

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