AR/Collections Manager

1 week ago

Pasadena, California, United States Aston Carter Full time
:

  • Supervision of collections and cash applications support staff
  • Work with sales personnel regarding collections efforts and bankruptcies
* oversee the Accounts receivable

cash posting and depositing functions for the organization.

* work together with the supervisor (dotted line to manager) they will be the day to day on the floor for Director of collections

Providing timely notifications to customers of past due balances by various means

Work closely with Sales and Billing Departments resolving problems with current customers and jobs

Partner with the Financial Controller concerning general ledger matters, bankruptcies, and other urgent matters related to credit and collections.

Partner with inside and outside counsel as needed to resolving issues

Perform credit and collections for the largest and most sensitive customer accounts


Constantly review the accounts receivable to maintain its integrity; re-applying unapplied cash and credits, issuing refunds for any duplicate or over payments.


Provide timely notifications to the Director of Billing and Collections, Controller and Sales Manager of any write-offs, uncollectible, and miscellaneous balances.

Handle customer inquiries on outstanding invoices. Researching any questions or disputes that the customer may have in order to determine the collectability of the invoice. Advise the billing department when we need to revise, adjust, or credit invoices as appropriate.

Prepare/sign off on Conditional/Unconditional Lien Waivers for customers.

Ability to build and manage relationships with internal and external customers.

Prepare and send liens, send stop notices and bond claims when necessary to collect past due invoices.

Inform the Sales Managers of any internal and external problems that has or will affect the aging.

Other tasks and duties as assigned by supervisor and management

Perform performance reviews for all direct reports and make recommendations on salary changes

Recruit, train, retain, and develop staff

Work with your direct supervisor and HR to maintain a positive work environment and provide a career path for individuals that show promise for increased responsibilities

Effectively manage and resolve personnel issues

Partner with HR to resolve issues with non-performing employees using the proper HR guidelines

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.

Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people.

DE&I are embedded into our culture through:

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email )

for other accommodation options.

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