Loan Operations Supervisor

2 weeks ago


El Monte California, United States East West Bank Full time

Introduction:
Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West.

Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement.


Headquartered in California, East West Bank (Nasdaq:
EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets.

With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.


Overview:
The Loan Operations Supervisor is responsible for the day to day supervision within a Loan Operations Team.

Direct supervision and processing include but are not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable Rate Management, Investor Reporting, Syndication, SBA processing.

Responsibilities also include Loan Monitoring relative to Escrow, Tax & Insurance, Covenant, Collateral, etc.

Oversight to all applicable regulatory compliance relative to Loan Operations, GL Reconciliation and Quality Control of the department is part of this role.


Responsibilities:


Responsible for the direct supervision of the loan operations team including but not limited to; interviewing candidates, coaching, training, setting performance requirements and goals, developing and delivering scorecards, metrics, and conducting performance reviews.


Direct loan operations activities to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities.


Assist loan operations staff with servicing of loan by performing research to resolve complex issues ensuring timely updates are provided.


Ensure Risk Mitigation in the processing of Loan Activities ensuring compliance with Business Loan Agreement, Promissory Note and Regulatory Compliance requirement and timely reconciliation of General Ledger Accounts and Maintenance of Legal Documents and electronic files.

Implement necessary changes within the Loan Operation Unit to comply with any new or changed laws.

Included in this process are:
BSA/BO,TRID, RESPA, SCRA, FACTA, GLBA, FDCPA, USAP, CRA, etc.

Provide customer service to internal and external customers.


May respond to internal and external audit request and findings and work to remediate any identified noncompliant processes or areas of concern.

May process loan operations activities in absence of staff members or peak volume


Process & Supervise Loan Purchase and Sold Activity and support manager in collaboration with Treasury Dept., Accounting, Leverage Lending, Syndication and other lines of business.

Provide updates and training to staff on new and upcoming regulation changes and process improvements including documented procedures.

Ensure that Loan Operations complies with all federal, state, local laws and internal Bank policies.

Document all procedures for functions and activities within the Unit

May create Management reports as requested

May provide User Acceptance Testing on the loan System based on new products and/or processes

May work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements.

Qualifications:
Bachelor Degree in Finance, Accounting, Business Administration, or Economics.

Minimum 5 years of experience in the loan operations industry

Minimum 1 years management experience

Strong knowledge of rules, regulations and compliance requirements concerning loan operations specific to the areas of oversight

Strong Customer service skills required

Strong analytical and problem solving abilities

Excellent verbal and written communication skills

Firm understanding of current best practices in the Loan Operations Industry

FIS, BlackKnight, Synergy, Cash system knowledge preferred

Proficient in Microsoft Office with advanced Excel skills required

Ability to build effective relationships as needed to effectively address issues and obstacles

Compensation:
The base pay range for this position is USD $65,000.00/Yr. - USD $85,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

  • El Monte, United States East West Bancorp, Inc. Full time

    East West Bank is seeking a Loan Operations Unit Manager. The Loan Operations Unit Manager is responsible for the day to day management of a Loan Operations Unit including but not limited to; customer complaints and research, payment processing and o Operations, Manager, Payment Processing, Operation, Monitoring, Compliance, Manufacturing, Banking


  • El Monte, United States East West Bancorp, Inc. Full time

    Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bancorp, Inc. Full time

    The Loan Operations Unit Manager is responsible for the day to day management of a Loan Operations Unit including but not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable R Operations, Manager, Payment Processing, Operation, Monitoring, Compliance, Manufacturing, Banking


  • El Monte, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bancorp, Inc. Full time

    Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bank Full time

    Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new...


  • El Monte, United States Unavailable Full time

    Introduction Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • South El Monte, United States J.Y.S. ENTERPRISE INC. Full time

    J.Y.S. Enterprise Inc. is a leading provider of small leather goods, handbags, and fashion accessories. We pride ourselves on our commitment to quality, innovation, and customer satisfaction. Job Summary: **Responsibilities**: - Oversee day-to-day warehouse operations, including receiving, storage, and distribution of goods - Develop and implement...


  • El Monte, United States AltaMed Full time

    **Overview** This position is responsible for all aspects of nursing care and the supervision of clinical support and nursing staff. The Supervisor is responsible for overseeing the day-to-day staff activities. Will interact, coordinate, and facilitate activities with all disciplines, departments, and appropriate regulatory agencies. **Responsibilities** -...

  • Loan Specialist

    4 weeks ago


    El Centro, United States Sun Community Federal Credit U Full time

    **Loan Specialist** **Department**: Consumer Loans **FLSA**: Non-Exempt **EEO**: Administrative Support Worker **Salary Grade**: 7 **Salary Range**: $48,298-$58,900-$67,735 **Position Reports To**: VP Consumer Lending **Supervisory Position**: No **_ People Vision:_** _Our people create an environment that produces genuine empathy and feelings of...

  • CNC Operator

    2 weeks ago


    El Monte, United States The Gill Corporation Full time

    **Who we are**: The Gill Corporation is one of the world's largest manufacturers of honeycomb, high performance floor panels, cargo compartment liners and original equipment for passenger and freighter aircraft. The company also excels in many other types of reinforced plastics including interior sandwich panels for creating structures such as aircraft...


  • El Monte, California, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • El Monte, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...

  • Operator

    3 weeks ago


    South El Monte, United States AHMC Healthcare Full time

    Overview: Under the supervision of the Admitting Supervisor and the Manager of Admitting, the Communications Operator is responsible for the timely answering of incoming telephone calls and proper routing of telephone communications. The Operator is to display courtesy with all patients, staff, visitors and work in a cooperative manner to fulfill the goals...

  • Operations Supervisor

    2 weeks ago


    California, United States MEDSTAR HEALTH Full time

    **General Summary of Position** **Job Summary**: MedStar Health is looking for a Supervisor of Operations to join our MedStar Health Urgent Care (MHUC) team! We are looking for someone with Excellent customer service / patient interaction skills; computers and electronic medical record skills and ability to function in a variable multi-specialty clinical...

  • Loan Operations Lead

    4 weeks ago


    El Dorado, United States Southern Bancorp Full time

    Who We Are: Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families...

  • Operations Supervisor

    2 weeks ago


    El Segundo, United States Veolia Full time

    **Company Description** About Veolia North America** **Job Description** Pay Rate**: $110000 to $130000 per year. **BENEFITS** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for...