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Training Center Coordinator
3 months ago
POSITION SUMMARY
The Training Center Coordinator (TCC) works closely with the following departments: Education, Safety and Quality Management, Ground Operations, Flight Operations, Human Resources, and the Clinical Department to monitor and maintain current education & training requirements for all staff. The TCC helps coordinate clinical training for clinical staff and external students. The Training Center Coordinator shall exemplify and promote LifeMed's high standards.
ESSENTIAL JOB FUNCTIONS
(Responsibilities, Accountabilities, and Competencies; May not include all duties of this job)
1. Maintain LifeMed Training matrix and employee training records in Ninth Brain database and Master Education Record
2. Implements policies and procedures related to LifeMed's training and educational program
3. Prepare training materials, handouts, documents, and equipment for internal and external educational courses
4. In conjunction with the Clinical Educator, the TCC will coordinate and implement LifeMed's clinical training program
5. Liaises with management to assure training and educational programs meet corporate goals
6. Maintain a cost-effective approach to employee training by regularly evaluating program options
7. Provide employees adequate opportunity/notice for required training and alternative options
8. Help manage LifeMed's American Heart Association training center
9. Track Compliance and Safety Training with LifeMed HR and Safety Department
10. Maintain education and staff clinical calendars.
11. Track and report education time to ensure that employees are paid accurately
12. Serve as a resource for Instructors as well as employees
13. Assist Clinical Educator in managing LifeMed's CE program
14. Coordinate travel and logistics for employees coming to Anchorage for training
15. Ninth Brain system administration
a. Review incident reports submitted and assign to handling manager
b. Assign HSET courses
c. Review and audit 9B for completion of courses, credential filing, and Health Record Events
d. Compliance reporting for courses completed, credentials, health records
e. Create and manage documents on 9Brain (i.e. flight forms, TB test verification, N95 certificates)
f. Train and create supporting materials on the use of 9Brain
g. Administer the use of 9Brain and serve as company contact person for any issues or questions
h. Assist in maximizing utility of 9Brain throughout the company
i. Contact 9Brain on behalf of LifeMed Alaska for improvement suggestions
j. Communicate to staff on any updates
16. Maintain employee records for continuing education to include generating CME certificates
17. Customer service specialist for staff and other duties as assigned.
Requirements:Education: High School Diploma is required. Some college highly desired. EMT/Paramedic training a plus.
Experience: Minimum two years' experience managing administrative processes that require a high degree of organization, tracking and reporting, and follow-through to ensure that objectives are met. Experience in a training environment as an instructor, scheduler or manager desired.
Licensure: N/A
Other Qualifications: Possesses skills and knowledge in the following areas: principles of organization, resource management, and customer service. Must have strong communication and organizational skills. Detail orientation is required. Demonstrated commitment to maintaining confidentiality of employee information and sensitive business information. Ability to read, analyze, and interpret policy and procedure manuals, and government regulations. Ability to create engaging materials and correspondence. Ability to effectively present information and respond to questions from employees and vendors. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions and apply them to the situation.
Attendance: Regular Attendance is required for this position.
English Language: Must be able to read, write and speak English.
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