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Customer Experience Specialist

3 months ago

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Customer Experience Specialist (Advisor) - Job Details

Customer Experience Specialist (Advisor)

**Overview**

Part Time Entry Level Store Associates are in for some great perks (Part-time and Full-time benefits based on your role and tenure)

  • Backup childcare
  • Tuition assistance for yourself and dependents
  • Generous employee discount
  • Medical, dental, paid time off
  • Rewards/discounts for learning about new products
  • Self-paced learning in sales, leadership, time management, inclusion & diversity, and more

Seasonal employees also receive the generous employee discount.

Customer Experience Specialists represent Best Buy for all store visitors. They are dedicated to finding the best solutions to meet each person's current and future needs, building lasting relationships through unique and personalized service.

Specialists undergo comprehensive training to recommend suitable products and services, focusing on delivering exceptional product knowledge and customer service in a customer-centric setting. Training includes exposure to various product categories.

At Best Buy, we cultivate inclusive work environments where every team member contributes to our shared purpose. We strive to be a top company for customers and employees, valuing individuals from diverse backgrounds. Our workforce mirrors the communities we serve.

We prioritize establishing enduring relationships with our applicants, employees, and customers. If you enjoy working in an environment that fosters individual and team achievements, you would thrive here.

Key Responsibilities

  • Warmly greets and engages with customers
  • Uses expertise to suggest products/services for current and future needs
  • Acts as a brand ambassador for Best Buy
  • Assists customers with orders, returns, and exchanges
  • Engages in continuous learning and self-development
  • Stays updated on skills and promotions using available tools
  • Sustains merchandising and department tidiness
  • Collaborates with supervisors and other departments

Basic Qualifications

  • Thriving in a dynamic team environment
  • Flexible availability (weekends, evenings, holidays, etc.)