Customer Service Representative
7 days ago
Responsibilities:
- Manage large amounts of incoming calls and emails.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Keep records of customer interactions, process customer orders/request and file documents.
- Processing of orders and requests while determining the best method of shipment.
- Keep accurate records and documentation of all transactions involved using Wisys/Agility and Exact Macola.
- Contact customers regarding missing or extra implants/instruments.
- Contact customers regarding specific needs to ensure their request are processed properly.
- Accurate monitoring and storage of inventory.
- Supporting the sales force through the providing of technical information.
- Providing tray/set availability to customers.
- Must report defective materials or questionable conditions to the department supervisor.
- Maintain the work area in a clean and orderly condition and follow prescribed regulations.
- Support the shipment of goods produced and the received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base.
- Work with purchasing, receiving, and operations departments to monitor status of back ordered products.
- Working in coordination with the purchasing department to ensure there is the stock required to build sets, and fill inventory requests.
- Perform misc. tasks as required to help meet needs of business.
Requirements:
- High school diploma or equivalent; some college coursework preferred.
- Strong attention to detail and a detail-oriented mindset.
- Tidy, careful, and strong work ethic.
- Ability to lift up to 50 lbs and stand for extended periods of time.
- Excellent communication and interpersonal skills.
- Proficient computer skills, including experience with ERP systems and Microsoft Office Suite.
- Previous customer service experience preferred.
- Knowledge of medical device industry practices is a plus.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly required to sit at a desk for long periods of time.
- Must be able to move around large areas.
- This role may require standing for extended periods.
- May need to lift objects weighing up to 50 lbs.
- Must be able to view computer screens over long periods of time.
Powered by JazzHR
Zai3haSAX0
-
Senior Customer Service Representative
7 days ago
Flowood, Mississippi, United States Tailored Brands Inc Full timeSenior Customer Service RepresentativeFor more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name...
-
Customer Service Specialist
7 days ago
Flowood, Mississippi, United States T & Associates Full timeJoin Our Team as a Customer Service SpecialistAre you an organized and friendly individual looking to make a strategic impact in our growing firm? We are on the hunt for a Customer Service Specialist who can deliver top-notch experiences to our clients. If you are a great communicator with meticulous attention to detail and aspire to advance your career in...
-
Guest Service
7 days ago
Flowood, Mississippi, United States Churchs Chicken Full timeChurch's Chicken - 238 W.Woodrow Wilson [Food Service / Crew Member / Counter Service] As a Guest Service Team Member at Church's Chicken, you'll: Greet all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude; Take and fill customer orders; Suggestively up sell products; Collect money and deliver...
-
Customer Success Manager, Public Sector
7 days ago
Flowood, Mississippi, United States Trellix Full timeJob Title: Customer Success Manager, Public Sector Role Overview: Role Overview: The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that...
-
hr manager
7 days ago
Flowood, Mississippi, United States Steel Service Corporation Full timeJob DescriptionJob DescriptionDescription:Department: Administration Job Status: Full Time FLSA Status: Exempt Reports To: CFOGrade/Level:Amount of Travel Required: Minimal Job Type: Regular Positions Supervised: None Work Schedule: M-F 8:00 - 5:00 Other hours as required by management POSITION SUMMARYThe Human Resource (HR) Manager is responsible for...
-
Client Service Rep
7 days ago
Flowood, Mississippi, United States Sonic Healthcare Full timeJob Overview:Ready to join a team dedicated to advancing healthcare in communities? American Esoteric Labs is looking for individuals who excel in multitasking, problem-solving, and client services. If you have great typing skills and a knack for connecting with people, this might be the right fit for you.About the company:American Esoteric Labs, a leader in...
-
Xfinity Retail Sales Consultant
3 weeks ago
Flowood, Mississippi, United States Professional Diversity Network Full timeComcastComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change...
-
Xfinity Retail Sales Consultant
4 weeks ago
Flowood, Mississippi, United States Professional Diversity Network Full timeComcastComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change...
-
Selling Specialist
1 month ago
Flowood, Mississippi, United States Belk Full timeJob SummaryAt Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns...
-
Selling Specialist
3 weeks ago
Flowood, Mississippi, United States Belk Full timeJob SummaryAt Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns...
-
Support Associate
3 weeks ago
Flowood, Mississippi, United States Chico's FAS Full timeWe are customer obsessed, innovative, and have the best culture in retail. Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...
-
Support Associate
4 weeks ago
Flowood, Mississippi, United States Chico's FAS, Inc. - Retail Full timeWe are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions,...
-
Fire Restoration Tech
1 month ago
Flowood, Mississippi, United States tapwage Full timeHelp others in your community recover after they have suffered from unexpected property damage caused by water, mold, smoke, fire, vandalism, storms or other maladies Paul Davis Restoration, the country's leading disaster restoration company, is seeking an energetic, motivated individual to join our team. Candidate must have a valid driver's license, be able...
-
Support Associate
3 weeks ago
Flowood, Mississippi, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...
-
Support Associate
1 month ago
Flowood, Mississippi, United States Chico's FAS, Inc. - Retail Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...
-
Oracle Cloud HCM Developer
7 days ago
Flowood, Mississippi, United States VOLT Management Full timeThis is a Job Description for an Oracle Cloud HCM Developer in Jackson, Mississippi Summary: In this role, you will be involved in the delivery of a wide range of technical solutions across the Oracle Cloud suite, working on multiple projects in parallel and being responsible for the delivery of technical tasks on those projects. The primary focus will be...
-
Retail Department Supervisor
3 weeks ago
Flowood, Mississippi, United States TJ MAXX Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Medical Sales Rep
7 days ago
Flowood, Mississippi, United States Medline Industries Full timeIn a complex healthcare world, Medline strives to help our customers achieve both clinical and financial success. We do that through a personalized approach to listen and better understand our customers' needs in an environment that tirelessly demands lower costs and better outcomes.We are both a manufacturer and distributor with 1,200 direct sales reps who...
-
Secretary
7 days ago
Flowood, Mississippi, United States Rankin County School District Full timePosition Type: Secretarial/SecretaryDate Posted: 4/22/2024Location: Northwest Elementary SchoolDate Available: 07/01/2024Job title:SecretaryReports to:Principal, Assistant Principal, or DirectorReceives guidance from:Principal, Assistant Principal, or DirectorOvertime status: Compliant with position, salary and FLSA regulations Job purpose: In keeping a...
-
Regional Manager
7 days ago
Flowood, Mississippi, United States CURA Hospitality Full timeRegional Manager Job Reference Number: 18821 Employment Type:Full-Time , Hybrid Segment:Healthcare Brand:Cura-Hospitality State:Mississippi (US-MS) Why Work for Cura Come join our amazing team and enjoy: No late Night Shifts Weekly Pay Bonus Potential Free meals Work/Life Balance Competitive Benefits Package Tuition Reimbursement Employee Referral...