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Client Service Rep

3 months ago

Flowood, Mississippi, United States Sonic Healthcare Full time

Job Overview:

Ready to join a team dedicated to advancing healthcare in communities? American Esoteric Labs is looking for individuals who excel in multitasking, problem-solving, and client services. If you have great typing skills and a knack for connecting with people, this might be the right fit for you.

About the company:
American Esoteric Labs, a leader in clinical laboratory solutions, is on a mission to improve the health and well-being of communities nationwide.

Responsibilities:

  • Retain client business by conducting site visits and addressing concerns effectively.
  • Assess customer needs to enhance satisfaction levels and drive sales growth.
  • Manage customer and supplier relationships through thorough evaluations.
  • Generate new business opportunities by consulting with clients and increasing market share.
  • Provide support to the Sales Team and Marketing Director with a focus on delivering exceptional service.
Requirements:
  • Education: High School Diploma required, Associate degree preferred.
  • Experience: Minimum of 2 years in client services or customer service.
  • Background in laboratory or medical billing is advantageous.
  • Strong team player with problem-solving skills and flexibility.
  • Proven proficiency in phone communication.
Benefits:
  • Recognition for your contributions.
  • Satisfaction of making a positive impact on people's lives.
  • Potential for professional growth and development.
  • Complimentary lab services for you and your dependents.
  • Work-life balance with Paid Time Off and Holidays.
  • Competitive benefits like medical, dental, and vision insurance.
  • Retirement saving options including a 401(k) with company match.
  • A welcoming community-oriented environment.
Scheduled Weekly Hours:
40

Work Shift:

Job Category:
Laboratory Operations

Company:
American Esoteric Labs

Sonic Healthcare USA is dedicated to fostering diversity, inclusivity, and equality in the workplace. Discrimination in any form is strictly prohibited based on various factors such as race, color, religion, gender, age, disability, genetics, veteran status, sexual orientation, or any other protected characteristic as per federal, state, and local laws.