Night Auditor

2 weeks ago


Los Alamos, New Mexico, United States Denco Family Inc Full time

Job Title: Night Auditor at Hampton Inn & Suites in Los Alamos, New Mexico



Description:

The Hampton Inn & Suites in Los Alamos is seeking a Night Auditor to join their Front Desk team. This role will report to the General Manager and Property Management Team, providing efficient and friendly service to guests. We are looking for individuals who aspire to grow with us as part of our expanding company.


  • Promotes Company Mission, Vision, and Core Values.
  • Greets and assists guests during check-in and check-out processes.
  • Responds to guest inquiries and addresses any concerns promptly.
  • Processes reservations, check-outs, and guest payments accurately.
  • Coordinates with housekeeping for room updates and maintenance work.
  • Provides courteous information to guests and handles wake-up calls efficiently.
  • Attends department meetings and adheres to all company policies and brand standards.
  • Performs additional duties as assigned by the supervisor.

Employee Benefits:
  • 401k, Medical, Dental & Vision Insurance for full-time employees.
  • Company-wide discount at over 40 affiliated restaurants.
  • Employee Referral Bonus program.
  • On-the-job skills training for career advancement opportunities.

Qualifications/Requirements:
  • Follows credit, check-cashing, and cash-handling policies.
  • Demonstrates strong communication, math, and customer service skills.
  • Utilizes proper telephone etiquette and office equipment.
  • Knowledge of safety, emergency procedures, and accident prevention policies.
  • Maintains cleanliness and organization at the front desk area.
  • Must be flexible with shift schedules, including weekends and holidays.
  • Team-oriented with a dedication to excellent customer service.
  • High school diploma or equivalent required.
  • Ability to lift up to 40 pounds, stand for extended periods, and perform various physical tasks.

About the Company: Denco Family, Inc. is an Equal Opportunity/Affirmative Action Employer, dedicated to maintaining a diverse and inclusive work environment. We value individuals based on their skills and merit, without discrimination based on age, gender, race, religion, disability, or other protected statuses under the law.


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