Patient Care Coordinator
1 week ago
SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator/Front Desk Check-in for a busy cardiology practice.
Responsibilities:
- Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
- Communicate with patients in a courteous, professional, cooperative, and mature manner.
- Accurately take messages and convey information to recipient.
- Schedule and reschedule appointments as needed.
- Recognize and respond appropriately to urgent situations.
- Collect and input insurance information in patient charts.
- Collect payment/copays at check in.
- May be required to perform the duties of other employees in their absence.
Skills/Requirements:
- Proficient computer skills with knowledge of electronic medical records.
- Excellent interpersonal, communication, and customer service skills.
- Attention to detail and organized.
- Ability to work as a member of a team.
- Ability to maintain confidentiality.
Qualifications:
- High school diploma or equivalent.
- Medical office experience desired, preferably in cardiology.
- Medical terminology knowledge.
- Clinical experience required.
Benefits:
- 401(k).
- Dental insurance.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid time off.
- Vision insurance.
Schedule:
- Day shift.
- Monday to Friday.
- No weekends.
COVID-19 considerations:
Due to COVID-19 and the risks it poses to our patients, our office observes social distancing practices and use of PPE.
Education:
- High school or equivalent (preferred).
Experience:
- Medical terminology: 1 year (preferred).
- Medical office: 1 year (preferred).
- Customer service: 1 year (preferred).
- Athenahealth: 1 year (preferred).
Work Location:
One location.
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