Pension Administration Client Lead

2 weeks ago

Milwaukee, Wisconsin, United States Marsh & McLennan Companies Full time
MARSH & MCLENNAN COMPANIES INC

Pension Administration Client Lead

MILWAUKEE ,

Wisconsin

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JOB REQUIREMENTS:

Mercer, a place where extraordinary individuals can dotheir best work and lead their best lives We believe in camaraderie andcollaboration, no matter what your role, level, experience orbackground.

Are you interested in being part of a world class,innovative benefit consulting organization? Then Mercer is the place foryou. We have an opportunity for an experienced Pension AdministrationClient Lead to join our Pension Administration Team. What can youexpect? * Be a pivotal member of the Client Delivery Leadership teamand have direct influence on future developments and successful plannedgrowth of Mercer Services * Build client relationships and demonstratea working knowledge of client pension plan * Conduct day-to-daymanagement of accounts to ensure delivery of timely and accurate workproduct * Prepare and peer review calculations and work product ofpeers for accuracy and reasonableness, serving as a thorough reviewer ofdata and results, and draft correspondence to clients What\'s in it foryou? * Work for a global company with excellent benefits and a dynamicculture * Excellent growth/advancement opportunity * Workwithcollaborative,intelligent, solutions-focusedcolleagueswhotruly careabout the work, and each other, while maintaining work-life balance Wewill count on you to: * Maintain a high level of professionalism andsense of urgency to ensure client and participant expectations areconsistently met; extensive contact with clients and Mercer consultants
  • Serve as a subject matter expert on the client\'s plans andadministrative procedures; serve as the key resource for day-to-dayissues
  • Ensure that the team delivers quality service to our clients,accuracy and time standards are consistently met; direct the team tohandle plan or client specific questions; keep the team updated onclient\'s plan and benefit regulations by testing their knowledge andthrough training and development
  • Manage client business process andidentify areas for continued improvement; may support more than oneclient team based on project scope and complexity What you need to have:
  • Bachelor\'s degree
  • Three to five years\' experience in definedbenefit administration
  • Strong proficiency with MS Excel and Word(proficiency in MS Access & MS Project highly preferred)
  • Previousexperience creating business processes for project implementation Excellent problem solving and analytical skills; proven ability toresearch, follow up and resolve complex issues or problems surfaced bythe team
  • Strong supervisory and leadership skills; ability to modeldesired work values and practices for other team members
  • Ability tocreate a team setting that encourages both individual and teamaccomplishments; ability to establish goals and evaluate the performanceof team members What makes you stand out:
  • Excellent oral and writtencommunication skills; ability to present complex issues/data with a highlevel of clarity and impact
  • Experience processing pensioncalculations
  • Strong attention to detail with the ability to organize,plan, and prioritize to meet deadlines. Applications will be acceptedthrough May 3, 2024.

    Mercer believes in building brighter futures byredefining the world of work, reshaping retirement and investmentoutcomes, and unlocking real health and well-being.

    Mercer\'sapproximately 25,000 employees are based in 43 countries and the firmoperates in 130 countries.

Mercer is a business of Marsh McLennan (NYSE:
MMC), the world\'s leading professional services firm in the areas ofrisk, strategy and people, with more than 85,000 colleagues and annualrevenue of over \$20 bi To view the full job description please use thelink


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