Provider Relations Specialist
2 weeks ago
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Operations - Key Areas & Responsibilities
Provide white-glove service to our customers to support and grow their businesses
Responsibilities include:
Manage calls to promote Proceed Finance and to enhance borrower/provider relationships
Evaluate problems and complaints and provide proper solutions
Research needed information using available resources
Make relevant notes from customer interactions
Provide training to external partners
Identify operational issues and suggest process improvements
Collaborate with internal stakeholders to improve overall customer experience
Company Headquarters
425 Fallbrook Boulevard
Lincoln, NE 68521
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