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Cart / Range Attendent - Dad Miller Golf Course

3 months ago

Anaheim, California, United States American Golf Full time

Overview:

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Responsibilities:

Job Purpose

The Range Attendant is Responsible for giving the highest level of guest service while helping to maintain the quality of our daily golf operation. Range Attendants serve members and guests by providing service and sales from the facility located directly at the Practice Range; selling practice balls, accessories, food and beverages. This position will have direct customer contact. In addition to sales, this position will assist in maintianing the practice facility in a clean and well presented nature throughout the shift. This position is not responsible for retreval, washing and loading of the ball dispensing machine.

Responsibilities

  • Acknowledge and greet all members and guests
  • Maintain the range in proper condition by performing duties including: ensuring an adequate level of range balls, delivering balls, rotation of mats, ensuring functioning of lighting equipment, tee alignment, maintaining clean water in club cleaner and ball washer, trash removal, culling of cracked or damaged range balls
  • Provide customer service by fielding member or guest concerns and directing them to a supervisor
  • Perform routine maintenance on range environment such as: changing or filling water in coolers on the course, emptying trash cans in work area, parking lot and clubhouse
  • Ensure continuity of customer service by training other range attendants as requested
  • Implement and support all American Golf initiatives and programs as requested by management
  • Other duties may be assigned by management
Qualifications:
Qualifications

Qualifications

  • The ability to operate the following equipment: point of sale (POS) computer equipment, golf cart, ball washer, and ball dispenser
  • Excellent interpersonal communication and customer service skills are required for this position
  • Valid drivers license required
  • Knowledge of the game of golf or related field is preferred.
  • Excellent customer service skills.

Education

  • High School Diploma or GED

Skills/Abilities/Personal Characteristics

  • Passion for golf
  • Flexibility
  • Verbal and Written Communication
  • Customer Service
  • Teamwork
  • Friendliness
  • Energy Level
  • Efficiency

Working Conditions

  • Days and hours of work vary by schedule and business needs.
  • Evening, weekend, and holiday work will be required.
  • While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.
  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.