Residential Specialist

1 week ago

Mt Dora, Florida, United States LifeStream Behavioral Center Full time

JOB SUMMARY:
The Residential Specialist works cooperatively to assist homeless individuals to access services and benefits to overcome their homelessness.

The Residential Specialist will work directly with participants on a daily basis to maintain the house and ensure that program standards are being met.

The Resident Specialist is responsible for maintaining integrity at all times.

All duties will be performed in a courteous manner, allowing participants and staff to maintain a healthy sense of self-worth while maintaining a safe and sober environment.


ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

_The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation.

It is not necessarily descriptive of any one position in the class.

The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

_

  • Advocates in the client's best interest
  • Assesses needs and develops a plan to meet those needs
  • Completes required agency, funding, legal, statistical and fiscal documentation in an accurate and timely manner
  • Other duties as assigned.
  • The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
  • The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
  • Willingness to abide by the company's published rules and regulations
  • Under the supervision of the Director, ensures that the environment is safe and residents are adhering to house rules, program policies and regulations;
  • Provides security/reception services;
  • Acts as role model and encourages program participation from residents;
  • Maintains signin/out logs and monitors traffic;
  • Makes hourly observation rounds and documents in communication book;
  • Communicates incidents to supervisory staff;
  • Participates in house meetings, inhouse and offsite safety programs, conflict resolution, violence diffusion, HIV sensitivity/confidentiality and other relevant trainings.
  • Assist management in the overall supervision and administration of daily operations of Anthony House in order to develop satisfying solutions for the participants.
  • General monitoring of participants to ensure that a safe, quiet and friendly atmosphere is maintained and that house rules are complied with, that duties and directives are carried out on time and according to professional standards, and that the facility is kept clean and orderly at all times.
  • Provide information for problem solving involving daily operations giving specific attention to house job assignments, transportation, participant appointments, telephone answering, treatment functions and rehabilitation coordination.
  • Coordinate with management regarding arrangements for participants and follow up on assignments.
  • Coordinate with management and participants in the keeping of records, other necessary paperwork and important communication.
  • Provide appropriate involvement in coordination with other staff and participants so that health, safety and security measures are adhered to.
  • Advise participants as to their attitude, dress, vocabulary, behavior and related areas that affect success in the program.
  • Communicate with program management, coworkers and participants regarding policies, procedures and special circumstances.
  • Assist staff as part of a multidisciplinary team to ensure appropriate levels of treatment for the consumers.
  • When assigned, facilitate recovery and substance abuse educational groups and life skills groups.
  • Assist with transportation as needed.
  • Assist participants to integrate back into the community with employment and permanent housing, and increase selfautonomy and selfreliance.

COMPETENCIES:
_Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful._
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Serving Our Consumers:_Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty._
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Consumer Focus:Building strong consumer relationships and delivering consumer-centric solutions.
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Values Differences:Recognizing the value that different perspectives and cultures bring to an organization.
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Age Specific: Assessment, Interpretation, Intervention, Knowledge, Developmental Stages, Enhancement of Family Involvement
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Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
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Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills
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Organizational/Management: Compliance, CQI Commitment, Leadership, Linking/Networking, Management of Information, Organizational Participation, Safety
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Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy
- **

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