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IT Field Services Technician
2 weeks ago
Job title:
IT Field Services Technician
Location:
McDonough, GA 30253(Day 1 Onsite)
Contract
Job summary
The Infrastructure Engineer has an active role within the team and interacts with colleagues to share knowledge, work on issues/projects and is able to prioritize based on business impact, deadlines and risks.
Required Skills:
Desktop Management - Altiris, EndUser Tool-Desktop Analytics
Domain Skills- Industrial Manufacturing, Manufacturing Oper-Manlog
Shift Day 9:00AM-5:00PM EST
Roles & Responsibilities
- Work with team members within IT Infrastructure, IT Service Delivery and IT System Delivery
- Provide support in Infrastructure incidents/changes/escalations (Topdesk)
- Deploy hard and software (servers, network equipment, cloud instances/services)
- Assist in maintaining and optimizing the IT infrastructure environment to ensure business continuity
- Have a role in IT infrastructural projects (Life Cycle Management, Integration and Business projects)
- Setup and maintain the IT Documentation & Monitoring
- Create SOP, Knowledge articles for known issueresolution
- User onboarding, offboarding
- Meeting room set up onsite for events
- Work with local vendors
All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.
We promote and support a diverse workforce across all levels in the company.-
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