Client Human Resources Business Partner II

2 weeks ago

Norfolk, Virginia, United States ADP Full time
ADP is hiring a


Client Human Resources Business Partner II.Are you ready to join a company offering career advancement opportunities throughout your career journey?Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you.

Read on and decide for yourself.


In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges.

You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not changeyour #1 goal is to help clients.
Still, every day will be different because thequestions you receivewill vary, as will thesolutionsyou provideeachclient. Therewill be no shortage of newquestions you'll receive, which willkeep thingsinteresting, and our top-ranked training will help to set you up for success

To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism.

Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on.

As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about

ADP:


We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.

We believe our peoplemake all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

As part of our deep DEI commitment, our CEO has joined the

OneTen

coalition to create one million jobs for Black Americans within ten years.

Learn more about DEI at ADP on our YouTube channel:

http:
//adp.careers/DEI_Videos

Ready to #MakeYourMark?

Apply now

To learn more about Client Services at ADP , watch here:

https:
//adp.careers/Client_Services_Videos

WHAT YOU'

LL DO:
Responsibilities

What you can expect on a typical day:

Research, Troubleshoot, and Resolve . You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.

Communicate and Exceed Client Expectations.

You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities,organizeyour day,multi-task,change direction,andprovide promptfollow-up.
You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."

Provide Recommendations and Educate.

You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

TO SUCCEED IN THIS ROLE:
Required Qualifications


At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organizationAt least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive resultsA college degree is great but not required.

What's more important is having the skills to do the job.

If you don't have a college degree, other acceptable experiences could include:

Experience noted above, ORMilitary experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.


BONUS POINTS FOR THESE :
Preferred QualificationsHR Certification (SHRM-CP or PHR)

highly

preferredYOU'

LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself

in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong


by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

Grow your career

in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn

through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being.

We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back

andgenerating a lasting, positive impact

upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for?

Apply

#LI-IB1#LI-HYBRID

Diversity, Equity, Inclusion & Equal Employment Opportunity at

ADP:


ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.

Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at

ADP:


ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

Click

to learn more about ADP's culture and our full set of values.

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