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Sales + Marketing Coordinator
3 months ago
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're DifferentOur San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you.The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here.
Because we know that when people can be themselves at work, they shine.That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll DoYou're an energetic individual with a passion for sales and customer service as well as superior organization, computer, and property systems management skills.
ESSENTIAL SALES SUPPORT DUTIES AND RESPONSIBILITIES:
Complete contracts, addendums, and proposals withTimely and professional communication withCoordinate with Sales Managers to execute group booking accordingly in appropriate systems.
Any additional group changes will be updated by the sales coordinator.Set up accurate billing for each individualEnter pertinent information into Sales, POS and Event ManagementRegularly assists in booking individual reservations that fall into special rateRun group reports through our salesContinually maintain group bookings in propertyAdministrative duties:
Typing, answering telephones, sending correspondence, (as required)Taking leads both over the phone and email, then processing in our salesAct as a lead catcher for
ESSENTIAL MARKETING SUPPORT DUTIES AND RESPONSIBILITIES:
Liaison between property and various Kimpton resourcesDevelops social, leisure, corporate and cultural programming calendar for the property and outletsEffectively communicate social media plans, upcoming events, performances and VIP and influencer awareness to all appropriate staff on a regularly scheduled basisPartner with Kimpton Studio for promotional materials productionAttend key operational meetings to ensure alignment with the property teamLiaison between operations team to activate Kimpton mandated programming and activations around the hotel and restaurantAll property based Programming and local Marketing support (Hotel and R B) as assignedOn-Property Guest Facing Marketing and Awareness materials / signageSpecial Event CoordinationSPECIFIC EXPERIENCE WE'
RE SEEKING:
2 years of experience in hospitalityBachelor's degree in hospitalityFlexible schedule, able to work evenings, weekends andStrong understanding of customer and market dynamics andStrong computer skills and proficient in MSWell organized, detail oriented with excellent follow-upExcellent communication
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
2 years of experience in hospitality industry. Bachelor's degree in hospitality preferred.