Supervisor, Ancillary Clinical Services, Behavioral Health

2 weeks ago

Fresno, California, United States Community Medical Centers of Fresno, CA Full time

Overview:

*All positions are located in Fresno/Clovis CA*

Opportunities for you

  • Join a Forbes Top 10 CA Employer
  • Tuition reimbursement, education programs, and scholarships
  • Vacation time starts building on Day 1, and builds with your seniority
  • 403(b) retirement plan with up to 8% matching contributions

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care begins with taking care of our incredible teams. Want to learn more? Click here.

Responsibilities:

The Ancillary Clinical Services Supervisor for Community Behavioral Health Center (CBHC) assists the Manager in planning, organizing, and directing Ancillary Services. This position supervises the Social Workers, Recreation Therapists and Utilization Review Coordinators within the Ancillary Services department and is responsible for the day-to-day patient care operations as well as team support. Responsible for conflict management, negotiation, team building, communication, budget administration, and coaching/mentoring others. Directs patient assignments, staff scheduling, evaluations, patient flow, and contributes in meeting financial targets by effectively assisting in managing utilization, productivity, personnel, and supplies.

Accountabilities

1. Ensures continuity of quality patient care by planning daily staff assignments at CBHC through evaluation of census, patient acuity, and staff competency.
2. Facilitates effective communication between hospital staff, medical staff, and management.
3. Provides support and leadership guidance to develop roles, organize, coordinate, and evaluate ongoing ancillary services within CBHC.
4. Acts as a liaison for daily interdepartmental staffing and patient flow/work issues including evaluating outcomes, providing feedback, and developing improvement strategies.
5. Assists Manager and Director with the development, implementation, and evaluation of department goals, policies, procedures, and standards of care which contribute to the achievement of departmental objectives.
6. Assess staff development needs and provides opportunities for ongoing education and professional development of staff members.
7. Provides clinical supervision to all ancillary staff members who are pursuing professional licensure as LCSW or LMFT.
8. Attends education seminars as staffing allows, and reports education gained to all staff and leadership.
9. Collaborates with university departments of Social Work and Marriage Family Therapy regarding student internship opportunities.
10. Oversees provision of therapeutic services through individual, family, and group sessions.
11. Reviews documentation for completeness and timeliness, and provides feedback to staff regarding quality of entries in the medical record.
12. Administers the HR processes for employees: participates in the interviewing and selection process; completes time and attendance; assists in the performance evaluation process; performs disciplinary processes in service area and advises the Director of all final written warnings and terminations.
13. Performs other duties as assigned.

Qualifications:

Education
Master's Degree in Social Work (MSW) or Marriage Family Therapy (MFT) required

Experience
3 years of relevant experience in the healthcare industry or healthcare setting required
1 year of experience in a supervisory role preferred

Licenses and Certifications
BLS - Current Basic Life Support (BLS) for Healthcare Providers by American Heart Association (AHA) required
One of the following is required
o LCSW - State of California Licensed Clinical Social Worker
o LMFT - Licensed Marriage and Family Therapist

Disclaimers:

Pay ranges listed are an estimate and subject to change.
If any bonuses are noted, they are only applicable to external hires meeting criteria.

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