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Inside Sales
2 weeks ago
Position Summary: Sale of pipe, valves, fittings, geotextiles, geogrids, erosion control and drainage products by phone, internet or in person while maintaining a high-quality standard of customer service.
Essential Functions:
Essential functions include, but are not limited to the following:
- Assist and follow-up with customers to sell products, resolve problems and answer questions.
- Prepare quotes, enter sales orders, invoices, and customer returns.
- Process payments and deposits
- Coordinate deliveries with appropriate personnel
- Maintains quality service by enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies.
- Reviews customer complaints and service suggestions and presents to operations.
- Maintains a safe and clean store environment.
- Promotes the growth and success of the salesperson and co-workers.
- Perform other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities)
- 1+ years of sales / customer service experience
- High school diploma or G.E.D. equivalent required.
- General Math Skills.
- Scheduling & Time Management.
- Analytical and problem-solving abilities.
- Ability to multi-task, prioritize and meet deadlines.
- Working knowledge of Microsoft Office.
- Must possess proficient ability to communicate in English in oral and written format.
- Ability to learn products and applications.
- Ability to learn and utilize computer and Sage ERP System.
- Must have mechanical & technical aptitude.
- Work in a clean, pleasant, and comfortable office setting.
- The noise level in the work environment is usually moderate.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Document Reviewed Date: June 1, 2024
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