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Specialist, Tech Support

4 months ago

Chicago, Illinois, United States C.H Robinson Careers Full time

Robinson as an *Associate Portfolio Executive* and begin learning and building your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments.

As a brand ambassador, you'll drive positive customer experiences while expanding your business portfolio. Upon completion of the training track, you will move into a Portfolio Executive role. The Associate Portfolio Executive position stands out as a premier opportunity, offering abundant resources and development support. Our Associate Portfolio Executives don't cold call. Additionally, our emphasis on autonomy allows you the freedom to run your business with our extensive network and scalability.
*If you're driven, money-motivated, and passionate about relationship-building and problem-solving, apply now to be part of our team
*Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues

  • Identify growth potential within accounts, transitioning transactional engagements into committed partnerships
  • Stay updated on customer, industry, and market changes to pinpoint growth opportunities
  • Execute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations
*Utilize data and reporting to identify service improvement opportunities and expand wallet share

  • Partner with internal resources to ensure account processes and SOPs are complete and adhered to
  • Ability to travel up to 10%
*Bachelor's Degree from an accredited college or university.

  • Proficient in Microsoft Office Suite of Programs.
  • We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion - within Sales, Global Forwarding, Operations, Account Management or other areas - so you can discover new interests, develop your strengths, and reach your life goals. Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. We believe in equality for all and celebrate the diversity of our employees, customers and communities. Affirmative Action Employer/EOE/M/F/Disabled/Veteran
*Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. Two medical plans (including a High Deductible Health Plan)

  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off to volunteer in your community
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities
Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex.

With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200.

We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy.

With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform.

Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people.

Our commitment to excellence is further affirmed by being named a Great Place to Work by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek.

Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.