Telephony Solutions Consultant

2 weeks ago

Southfield, Michigan, United States Applied Innovation Full time
Applied Innovation is hiring a Telephony Sales Consultant to join our growing sales team in our Southfield, Michigan office. Our Telephony Sales Consultants earn a competitive base salary, exceptional variable compensation opportunities, and benefit plans. Our newly hired sales representatives undergo training tailored specifically to effectively market and sell telephony/VoIP services, ensuring they possess the expertise needed to excel in their roles. We are looking for individuals that are coachable, persistent, intelligent, and looking to build a career in technology sales, at a company that has an outstanding culture.

Telephony Sales Consultants are tasked with driving business development, acquiring new accounts, meeting sales objectives, and guaranteeing exceptional customer satisfaction in their initial engagements with Applied Innovation. Additionally, they play a vital role in nurturing and managing internal relationships with fellow sales representatives and technical support resources – fostering effective collaboration is essential for success.

Key components essential for success in this role include, but are not limited to, diligent prospecting, empowering additional sources to aid in lead generation, conducting a structured sales process to uncover all potential variables influencing a sale, crafting compelling proposals, and delivering impactful solution presentations to successfully seize sales opportunities.

Essential Duties and Responsibilities
  • Meet company sales quotas for new Applied Innovation Telephony agreements.
  • Execute sales strategy by identifying customer needs and selling the appropriate hardware and services.
  • Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufacturers.
  • Ensuring diligent CRM / Salesforce hygiene, daily. Including:
    • Updated activities, opportunities, leads, and sales processes.
  • Attend weekly 1 on 1 meeting with Sales Manager.
  • Resolve critical issues with any early-stage client relationships.
  • Participate in ongoing strategy meetings.
  • Attend Applied Innovation sponsored industry or educational events.
  • Keep up to date on industry related news and technology.
  • Develop relationships with clients and prospects that are candidates to consume our services.
  • Maintain technology and selling skills as industry changes.
  • Attend all necessary company sponsored or third party sponsored training events.
  • Perform Needs analysis, sales discoveries, validations, and presentations for new prospects.
  • Design and create, proposals, presentations, and necessary agreements for prospects and clients.
  • Develop and maintain strong business relationships within the various decision-makers and influencers at all levels at each target account.
  • Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory.
  • Own the sales process with a primary focus on finding and closing new business.
Success Attributes: To excel in this role, individuals must effectively perform each essential duty listed below. The following attributes encapsulate the required attitude, skills, and knowledge:
  • Comfortable with public speaking and delivering presentations on Applied Innovation products and services.
  • Strong interpersonal skills, including phone & in person communication, active listening, and customer care.
  • Capable of fostering robust working relationships with internal sales teams and representatives.
  • Skilled at collaborating with both internal and external sales partners to develop solutions.
  • Adaptable multitasker with the ability to swiftly adjust to changes.
  • Demonstrates technical awareness, effectively matching resources to technical issues.
  • Self-motivated with a proven ability to thrive in a fast-paced environment.
  • Committed to staying updated on necessary ongoing industry-related training.
  • Utilizes Salesforce daily to manage sales pipeline and activity details effectively.
  • Maintains an active pipeline of new prospects.
  • Proficient in tele-marketing over the phone, cold calling in person, and email outreach to drive new business.

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