Service Manager

1 week ago


Toledo, Ohio, United States Aerotek Full time

**Description:**

+ Manage service department staff

+ Manage billable hours, invoicing and technician pay on a weekly basis.

+ Develop a schedule to utilize two to three service trucks on the road, servicing customer fleet needs. This will be developed in conjunction with the service staff by building customer rapport while improving billable hours and the perception of Scotts as a business.

+ Work with Parts manager to ensure service trucks are set up properly for on-call work and ensure on-call technicians maintain satisfactory vehicle condition by checking service vehicles stock daily.

+ Update, manage and improve shop tool storage, as well as control of distribution, use and return to assigned location.

+ Ensure the shop is kept clean, orderly, and free of obstacles. Assign locations for equipment to be stored and safe when not in use (Technicians are paid to clean on job work order).

+ Work to fix and repair trucks and semis

+ Talk with customers to handle any issues and answer customer needs

**Additional Skills & Qualifications:**

+ Must have 5+ years as a shop manager or supervisor. Open to taking someone who is in a Lead role and looking for the next step up

+ Must know how to repair, perform maintenance and service on semis/box trucks; general bumper to bumper work

+ Must have organization skills. Will need to be able to follow up on multiple and handle multiple projects at a time and complete tasks

+ Must have experience disciplining employees. Hiring, Firing, Write ups, Hold people accountable

+ Must have experience supervising and leading mechanics

**About Aerotek:**

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


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