Intake & Outreach Specialist- Thriving Families

4 weeks ago


Fort Worth, Texas, United States Catholic Charities Diocese of Fort Worth Full time
Job DescriptionJob Description

Be PROUD of what you do:

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 114-year legacy of doing good and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

Core Responsibilities

  • Promote Program Awareness
  • External Relationships
  • Client Eligibility & Enrollment
  • Monitor Helpline
  • Reporting & Documentation

What will you be doing in your role?

  • Promote program awareness within the community for clients and other stakeholders.
  • Work collaboratively with the agency marketing team to develop program recruitment and awareness campaigns.
  • Monitor and update digital communications to recruit program participants.
  • Build new and strengthen existing community referral partners.
  • Manage and monitor program helpline and email inbox.
  • Respond promptly to program inquiries, and screen possible participants for eligibility in CCFW programs.
  • Enroll and/or refer clients to internal and external programs as appropriate.
  • Maintain all required reporting and documentation for tracking program referrals.

Are you the next Intake & Outreach Specialist?

  • Bachelor's degree required.
  • 2 or more years of similar work experience, or a combination of work and education.
  • Moderate local travel required for outreach purposes.
  • Bilingual (English/Spanish) required.

Here's the Good Stuff...

  • Full-Time, hourly position. Pay is determined by relevant experience, work history, education and internal equities.
  • Medical/Dental/Life insurance
  • 16 paid Holidays (including being closed Christmas Eve through New Year's Day)
  • In addition, we also offer Vacation and Sick time.
  • 403(b) with employer match- up to 6%
  • Paid parental/critical illness leave
  • Employee Assistance Program
  • Mentorship Program
  • Wellness Program
  • Financial Coaching
I'm steps.We want to know more about you Send us your resume and cover letter through the "Join our Team" tab on our website: Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact

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