Hotel General Manager

1 week ago


Charlotte, North Carolina, United States TPG Hotels and Resorts Full time


We are currently seeking a dynamic and experienced individual to join our team as the General Manager

Our thriving hotel is in need of a visionary leader who can bring fresh perspectives to boost revenue and foster lasting relationships with customers to drive repeat business.

As the General Manager, you will not only oversee the team but also ensure top-notch service delivery to our esteemed guests.

Your daily responsibilities will include recruitment, training, departmental management, and ensuring unparalleled guest satisfaction.

The ideal candidate should possess a minimum of 5 years of managerial experience in the hotel or hospitality industry and should be committed to delivering a premium customer experience.

If you are seeking a new challenge, we welcome your application.



Key Responsibilities
  • Empower hotel staff to excel in customer service and drive financial success through effective leadership and innovative operational approaches
  • Uphold the hotel's quality standards by conducting regular inspections of rooms, public areas, and surroundings to ensure cleanliness and maintenance
  • Lead marketing and sales initiatives by creating targeted campaigns to showcase the hotel's offerings
  • Work collaboratively with department heads to set and achieve common goals aligned with overall hotel objectives
  • Develop and manage budgets to uphold service quality, control costs, and optimize profits

Qualifications
  • Excellent communication, organizational, and problem-solving skills
  • Prior experience in hotel management or related roles
  • Minimum of 5 years' experience in the hospitality sector
  • Customer-centric mindset with a strong emphasis on exceptional service delivery
  • High school diploma or equivalent GED required; preference for a degree in hospitality or a related field


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