Pool Lead

1 week ago

Santa Barbara, California, United States Belmond Management Limited Full time


As a Pool Lead at El Encanto, A Belmond Hotel, you are an integral part of a bartending team that brings innovation to guest experiences.

In this role, youll work with the Food and Beverage team to bring locally sourced ingredients, and unique flavors to craft the exceptional menu.

Youll engage with guests, understand their preferences, and create memorable experiences.

This level of attention and personalized service adds a special touch to the guest experience and contributes to the overall luxury atmosphere.

If youre looking to develop your skills and be part of the future of luxury, this is your moment.

About UsEl Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike.

Ninety-two quintessential, California-styled suites and bungalows, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean.

Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond.

Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for todays luxury-seeking guest.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
Requirements Highest standard of food product, sanitation, storage, and handling procedures. Food product, presentation, and service standards. Monitor general cleanliness of pool areas, maintaining bussed tables, towels picked-up, supplies maintained and walkways cleared. Knowledge of hotel history and statistics, and all daily meeting/events and location.

Know all in-house VIP guests, daily specials, and wines by the glass Follow schedule, side work and assignments given by manager.

Thorough menu knowledge Follow complete SOP details Points of service details:

Pool area set-up and break-down service pace in delivering and bussing food and beverage items Offer water Respond to guest requests Maintain cleanliness and organization of pool kitchen Participate in shift staff roll call briefing.

Completes assigned side work; Opening/running/closing Maintains adherence to uniform and grooming codes. Oversee staff ensuring delivery of Forbes Five Star standards are present. Use utilities and resources in a responsible manner to control wastage. Communicate relevant information to the department, your line manager and across departments, as appropriate. Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately. Attend learning and development courses and complete eLearning modules, as required.

At El Encanto we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.

We offer a comprehensive range of compensation, perks and benefits including:
Medical, Dental and Vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability.

Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.

The Company offers paid time off, sick pay, a 401(k) program with company matching, and an employee assistance program. Team members also enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.

The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort.

It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.
We strive to create an environment where our employees can thrive both personally and professionally.

With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.

Join us and be part of creating unforgettable moments for our guests, communities, and each other.

The Belmond & LVMH FamilyEl Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide.

When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

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