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Solutions Engineer Seattle, WA United States Sales
3 months ago
This individual will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing security systems and quotes, and create solutions for unique customer challenges.
You will join a team of highly motivated people delivering impactful results for the company.We are looking primarily for people who can match our fast pace and learn quickly, but prior experience with video security systems, IoT devices and access control systems is certainly helpful.
ResponsibilitiesBecome the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
Engage with sales managers to understand current deal statuses and next steps
Leverage technical knowledge to overcome customer barriers and concerns
Influence product direction with your unique understanding of customer needs
Collaborate with support to accelerate product improvement
Work with Project Managers/Operations team members in the execution of designed security solutions
Prepare required project documentation (floorplans, scope of work, assumptions, etc.)
Requirements
Bachelor's degree in Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
Strong background in IT fundamentals:
Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
Outstanding English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
Excellent account management, follow-through, and attention to detail
Industry certifications are a plus:
AWS, CCNA, MCSE, CEH, Security+, A+, Network+
Experience working with APIs, Python, and other coding languages is a plus
Experience working with Linux operating systems preferred
Genuine excitement for software and hardware products and can speak comfortably about how they work
Entrepreneurial and positive attitude with a strong desire to learn
Must be authorized to work in the U.S (Position does not provide sponsorship)
US Employee Benefits
Verkada is committed to investing in the holistic health and wellbeing of all employees and their families.
Our benefits and perks programs include, but are not limited to:
Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy lunches and dinners provided daily
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