Quality Assurance Specialist, The Haven
7 days ago
Join Wayfinder Family Services, a company dedicated to providing support for children, youth, and adults facing various challenges.
Wayfinder prioritizes promoting Inclusion, Diversity, Equity, and Accessibility (IDEA).
When you bring your skills to Wayfinder, you can enjoy a generous benefits package that includes:
- This role qualifies for Public Service Loan Forgiveness (PSLF)
- Competitive salary with a sign-on bonus for eligible positions
- Flexible schedules, including hybrid options
- Medical insurance coverage with a $30 premium per paycheck (for employees)
- 100% employer-paid HMO dental insurance (for employees)
- 401(k) retirement plan with a 4% employer match
- 11 paid holidays annually, plus a generous paid time off policy
- Five paid winter holidays between Christmas Eve and New Year's Day
- Education Reimbursement Program
- Opportunities for robust training, including Shared Core Practice Model and Trauma-Informed Care
- Clinical Supervision for licensure
Compensation details:
- In compliance with California law, the anticipated salary range for this position is disclosed. Actual compensation will be based on experience and other lawful considerations.
Role Overview:
This role primarily involves overseeing quality assurance systems and providing feedback to service delivery staff for necessary improvements. Collaboration with supervisors and management is key to ensuring the accuracy of client documentation and records.
Main Responsibilities Include:
- Reviewing all documentation submitted to mental health client records, such as intake documents, assessments, treatment plans, progress notes, and more
- Conducting document reviews, offering feedback on corrections, and collaborating with the Quality Assurance Director
- Working closely with service delivery staff and various levels of management to ensure compliance with contracts
- Participating in Performance Quality Improvement (PQI) processes and meetings, contributing data and progress updates
- Attending county provider and Quality Assurance meetings, sharing insights with relevant stakeholders
- Maintaining professional rapport and communication with colleagues and personnel both internally and externally
- Remaining updated on licensure requirements, education criteria, and best practices through ongoing training
About Wayfinder:
At Wayfinder, we are committed to providing a culturally competent environment that upholds our mission and vision. We aim to deliver trauma-informed services and best practices to support children and families in need.
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