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Hotel Night Auditor

3 months ago


Fort Wayne, Indiana, United States Quality Inn Fort Wayne Full time


Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today

Responsibilities

  • Ensure all guests feel they are having an exceptional experience at the property
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications

  • High school diploma or equivalent required; some college preferred
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Great communications. and excellent customer service skills are required
  • Flexible overnight hours are required