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Dutch Speaking Service Desk Representative
2 weeks ago
About the Job:
- Cognizant is currently looking for a Dutch Speaking Service Desk Representative to join their team in Budapest, Hungary.
- As a part of one of the world's leading IT professional services companies, you would be responsible for resolving IT issues for clients, serving as the first point of contact for customers.
- Handling end-user queries via various channels, including tools, phone, and email with precise documentation and administration.
- Ensuring customer satisfaction by keeping users informed and managing ongoing cases.
- The ideal candidate should be fluent in Dutch and have upper-intermediate English language skills, with experience in customer service being a plus.
- Being a university graduate with a willingness to learn, excellent communication skills, logical thinking, and problem-solving abilities are essential for this role.
- Benefits include a competitive salary package, annual bonus system, cafeteria package, company insurance, language course reimbursement, free medical services, and more.
- This job offers full-time employment with 40 hours a week and the possibility of a flexible home office option.
If you are looking to kick-start your career in the field of IT services and customer support, this position at Cognizant Hungary could be the next step for you.
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