12-volt Automotive Technical Support

2 weeks ago

San Marcos, California, United States Baja Designs Full time

12-Volt Automotive Technical Support | Baja Designs & sPOD

About Baja Designs & sPOD
Performance lighting solutions from Baja Designs have been at the forefront of off-road lighting for 25+ years. We specialize in LED light bars, LED auxiliary lights, the worlds' first laser and auxiliary lights.

Established in 2005, sPOD is a leading innovator in vehicle precision power management solutions and now a part of the Baja Designs family.

We have a solution for every rider, driver, and adventurist including ATV, Motorcycle, Adventure Bike, and Truck lighting.

Why Work with Us?

The 6 Core Values at Baja Designs:


  • Respect_
  • Everyone is a priority_

-
Accountability_
  • Regardless of title, we are all responsible for our performance, words, and actions_
- **Personal + Professional Growth
- **_Support each other's individual growth so we grow as a team_
- **Teamwork
- **_We contribute & collaborate in a positive manner_
- **Clear + Honest Communication
- **_Our effective communication leads to our success_
- **Work/Life Balance
- **_We work to live, not live to work_

Baja Designs Mission Statement
- "We Manufacture industry-leading solutions that inspire off road and automotive enthusiasts alike to explore the unknown. We stay on the cutting edge through best-in-class performance, craftmanship, consumer engagement, and providing meaningful solutions."_

Baja Designs is proud to be an equal opportunity employer.

Baja Designs recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.


What you can look forward to as a Baja Designs employee:
We offer competitive pay and a comprehensive benefits package including health insurance; employer paid dental, vision, disability, life, and AD&D; 401K with a generous company match; tuition assistance; holiday, vacation and paid sick time; casual work environment, and much more

Responsibilities

  • Provide technical assistance to customers on all Baja Designs & sPOD products
  • Assist customers with product installations
  • Answer product fitment questions
  • Assist with inbound sales inquires and upsell/crosssell when necessary
  • Communicate with the engineering department to stay up to date on the latest products
  • Maintain product information material and organize for quick reference when needed
  • Maintain and initiate Warranty Claims.
  • Coordinate with shipping department for return of repaired orders and keep customers up to date on status.
  • Identify issues with various kits and communicate customer needs to Product Development team.
  • Keep up to date on new offroad vehicles and maintain knowledge on differences/updates in vehicle models.
  • Record customer feedback and relay information back to designated departments.
  • Understand all current and legacy products and attend all new product training.
  • Promote and maintain a positive attitude to our customers while exceeding their expectations for services provided.
  • 35 years of customer service/sales experience preferred.
  • Technical background with experience in:
  • 12 VDC electrical theory
  • Automotive battery and charging systems
  • Wiring, Switches, and Relays
  • Installation of aftermarket accessories (automotive, marine, motorcycle, etc)
  • Knowledge in the offroad industry preferred.
  • Willingness to learn about Baja Designs & sPOD products and accessories
  • High School Diploma required or equivalent
  • Excellent written and verbal communication skills (English)
  • Bilingual is a plus
  • MS Office Suite Intermediate Skills
  • NetSuite skills are a plus
  • Strong organizational skills and detail oriented
  • Ability to multitask
  • Strong telephone skills
  • Excellent teamwork skills and experience
  • Promote atmosphere of positive attitude to our customers while exceeding their expectations for services provided.

Pay:
$17-20/hr Plus Commission. D.O.E.

Location and Commitments

  • Fulltime (In Person)
  • Monday
  • Friday; 8:30 AM 5:30 PM
  • San Marcos, CA.

What's next?
If you fit the qualifications, we're looking for this opportunity, you'll be contacted to schedule a phone interview to further discuss your expectations and goals you have

Follow us on
Facebook, Twitter, Instagram, LinkedIn for updates happening at Baja Designs

Pay:
$ $20.00 per hour

Experience:

Customer Service: 3 years (preferred)

Work Location:
In person

  • Support Specialist

    2 weeks ago

    San Francisco, California, United States VOLT TEMPORARY SERVICES Full time

    Your Future with Volt - Let's Build it Together!Job Title: IT Epic Support Tech at Volt (Remote)Provide technical assistance and customer service related to electronic medical record (EMR) applicationsFull-time opportunityRequirements:Associate degree or equivalent work experienceMinimum of one year of customer service and/or information technology systems...

  • Automotive Technician

    4 weeks ago

    San Marcos, California, United States Christian Brothers Automotive Full time

    Job Description Job Title:Automotive Technician / MechanicLocation: 1760 Hwy 46 West, New Braunfels, TX 78132Job Overview:We are looking for technicians / mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what's right for our...

  • Automotive Technician

    1 month ago

    San Marcos, California, United States Christian Brothers Automotive Full time

    Job Description Job Title:Automotive Technician / MechanicLocation: 1760 Hwy 46 West, New Braunfels, TX 78132Job Overview:We are looking for technicians / mechanics who are energetic, upbeat, and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what's right for our...

  • Composite Materials Technician

    2 weeks ago

    San Diego, California, United States Volt Full time

    Volt is immediately hiring for Composite Materials Technician for a Manufacturing Company in Miramar Ca.As a Composite Materials Technician you will: Perform processing procedures related to fabrication of materials. Read blueprints, plans, instructions, and component specifications Develop assembly processes to fabricate composite components Assemble...

  • TIG Welder

    2 weeks ago

    San Diego, California, United States Volt Full time

    Volt is immediately hiring a TIG Welder for a local leading organization of Manufacturing in Otay Mesa. As a TIG Welder you will: Modify existing metal, new tooling and creating jigs and fixtures for machining and welding efficiently. Operate appropriate equipment to assemble tooling with a great deal of precision. Knowledge of different kinds of metal and...

  • Employee Specialist

    2 weeks ago

    San Diego, California, United States Volt Full time

    Volt is immediately hiring an Employee Specialist for a leading company in Mission Valley. This is not a remote positionAs an Employee Specialist you will: Create positive experience for Volt candidates and contingent workers Support the fulfillment process through performing Volt's standard and client specific onboarding and pre-screening functions...

  • Technical Support Engineer

    2 weeks ago

    San Diego, California, United States Collabera Full time

    Home Search Jobs Job Description Technical Support Engineer Contract to Hire: San Diego, California, US Salary: $45.00 Per Hour Job Code: End Date: Days Left: 20 hours left Apply Top Technology Client looking for Technical Support Engineer in San Diego, CA / Santa Clara, CAPosition: Technical Support Engineer - Performance Location: San Diego, CA 92121...

  • IT Technical Support

    2 weeks ago

    San Francisco, California, United States Collabera Full time

    Title: IT Technical SupportLocation:San Francisco Job Description:The company is searching for a part-time IT Technical Support associate on a contract basis to deliver top-notch IT maintenance and support. This role presents a fantastic chance to enhance your technical expertise, focusing on the specific requirements of a photography studio....

  • Technical Support Engineer

    2 weeks ago

    San Diego, California, United States Russell Tobin Full time

    Job Description Job Description 12-month contractHybrid - San Diego, CA Wed & Thurs onsite)$30-45/hr W2 DOE What you get to do in this role:The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Client Technical Support team focusing on Performance and instance availability. This includes being the...

  • Technical Service Manager

    2 weeks ago

    San Diego, California, United States Monro, Inc. Full time

    If you are an experienced Automotive Technician, whod like to run the shop someday, this role is for you. The Technical Service Manager is a full-time Automotive Technician / Assistant Shop Manager, responsible for repairing and maintaining Guests Service Manager, Technical, Automotive Technician, Manager, Service, Technician, Retail

  • Technical Architect- Expert

    2 weeks ago

    San Francisco, California, United States PRG Technical Full time

    Job Role: Senior Technical ArchitectCompany: Leading GIS Solutions ProviderLocation: Remote PositionOverview: We are currently looking for a skilled Senior Technical Architect with a specialization in Geographic Information Systems (GIS). This role involves designing and implementing application system architecture for enterprise GIS solutions. The ideal...

  • Automotive Adas Apprentice Technician

    2 weeks ago

    San Diego, California, United States Protech Automotive Solutions Full time

    Job SummaryAs a Protech Calibration Technician Apprentice you will be provided mentorship and training to learn how to perform a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards. You will gain confidence as a calibration technician across a wide range of manufacturers. Initial training is...

  • Automotive Store Manager Up to $120k

    2 weeks ago

    San Francisco, California, United States AutoShop Recruiting Full time

    Position: ***Automotive Store Manager*** - Up to $120k - Woodbury, MinnesotaAbout the Company:***Rev up*** your career as a Store Manager with AutoShop Recruiting's esteemed client in Woodbury, MN. Picture yourself leading one of the Twin Cities' premier independent automotive repair shops, driving customer satisfaction and team excellence.Job Description:As...

  • Laboratory Support Specialist

    2 weeks ago

    San Diego, California, United States Mentor Technical Group Full time

    Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines.With offices...

  • Technical Support Specialist

    2 weeks ago

    San Francisco, California, United States VergeSense Full time

    Technical Support SpecialistSan Francisco, CA / Solution Design & Delivery Support / Full Time Our CompanyThe future of work is increasingly complex remote workers, distributed teams, flexible multi-tenant office space and the dynamic of how workers interact with each other and how workers interact with their physical space is changing.VergeSense is building...

  • Application / Technical Support

    2 weeks ago

    San Diego, California, United States ASML Full time

    The ASML Development and Engineering tool environment is used by more than 8000 research and development engineers worldwide. Are you the Application Support Engineer who supports our Research and Development engineers to get most out of their state of the art CAD, development and simulation tools? At ASML we invent, develop and manufacture world-leading...

  • IT Technical Support Consultant

    2 weeks ago

    San Francisco, California, United States Turner & Townsend Full time

    Company Description From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. Working from 113...

  • Automotive and Manufacturing Business Development Leader

    2 weeks ago

    San Francisco, California, United States Amazon Full time

    Do you have experience in customer-facing roles, service delivery, business development, and/or GTM experience? Is your expertise combined with Software Defined Vehicle (SDV) including domain experience designing hardware and software for products such as body ECU, instrument cluster, head up display (HUD), or in-vehicle infotainment (IVI)? Do you understand...

  • Cybersecurity Technical Support Engineer

    2 weeks ago

    San Jose, California, United States Microsoft Corporation Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsofts end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Senior Technical Support Engineer

    2 weeks ago

    San Francisco, California, United States Sigma Computing Full time

    About the role:Sigma is growing and our user base is growing just as fast. We are looking for talented support engineers with a strong grasp on analytics, curious by nature and a desire to help. As a technical support engineer at Sigma Computing, you will be part of a talented team of engineers, with a shared mission to make data easily accessible for...