Wellness Specialist

2 weeks ago

Salt Lake, Utah, United States Buckner Full time
Job DescriptionJob DescriptionPosition Title: Wellness Specialist
Classification: Non-exempt
Reports To: Chief Growth Office
Hours: Part-Time hours a week) or Contract
Location: Salt Lake Office
Compensation: $23 to $26/hr.

Who We Are + What We Do
Founded in 1936, The Buckner Company is a family-owned, full-service independent Insurance brokerage headquartered in Salt Lake City. What started as a team of three people has grown into one of the largest and fastest growing agencies in the western region with over 200 employees in seven offices. Although much has changed, one thing remains constant: Buckner's dedication to providing phenomenal service to its clients. In helping customers navigate a stable, competitive, and complex industry, Buckner's knowledgeable and experienced professionals live by these core values:
  • Placing the people at the heart of every decision
  • Discovering better solutions and making things happen
  • Acting with openness and clarity
  • Collaborating and trusting each other

Position Summary:
The Wellness Program Liaison serves as the primary point of contact between the organization and insurance carriers, ensuring effective communication and collaboration on wellness programs. This role involves program promotion, partnership development, program management, and collaboration with client advisors to maximize client participation and satisfaction in wellness initiatives. This role requires a proactive and detail-oriented professional with strong communication and organizational skills, capable of fostering productive relationships with insurance carriers, vendors, and clients to promote and manage wellness programs effectively.

Essential Duties and Responsibilities:
Liaison Duties:
  • Serve as the primary point of contact between the organization and insurance carriers for wellness programs.
  • Collaborate with insurance carriers to resolve client issues and questions about wellness programs.
  • Ensure that clients receive accurate and timely information about wellness benefits
  • Maintain a comprehensive understanding of wellness programs offered by various insurance carriers.
  • Stay updated on changes and new offerings in wellness programs from insurance partners
Program Promotion:
  • Design and implement strategies to increase client participation in wellness programs.
  • Use data and feedback to continuously improve program engagement and client satisfaction.
Partnership Development:
  • Identify and establish partnerships with vendors to enhance wellness program offerings.
  • Negotiate and manage vendor contracts and agreements.
  • Collaborate with vendors to develop and implement new wellness initiatives and resources.
Program Management:
  • Organize and lead wellness program kickoff meetings to introduce and explain program benefits to clients.
  • Conduct quarterly meetings to review program utilization, assess effectiveness, and identify areas for improvement.
  • Prepare and present utilization reports and feedback summaries to stakeholders and management.
Client Advisor Collaboration:
  • Present wellness programs and benefits in collaboration with client advisors at pitch meetings.
  • Develop customized presentations and materials to highlight program advantages to prospective clients.
  • Engage with potential clients to address their specific needs and demonstrate how wellness programs can meet those needs.
  • Study insurance claims data to identify trends and areas of need.
  • Develop and implement solutions based on claims data analysis to improve wellness outcomes and reduce costs

Qualifications:
Education and Experience:
  • Proficiency in PowerPoint, Word and Excel required
  • College degree or equivalent required

Required Job Skills:
  • Excellent communication skills, including listening, speaking and writing
  • Exceptional interpersonal skills: professional, personable and able to interact effectively with others and to respond appropriately in stressful situation and under deadlines.
  • Ability to work independently with moderate supervision on assigned tasks as well as to accept direction on given assessments
  • Computer literacy for correspondence, data entry, e-mail, Internet, spreadsheets and accessing data from company systems.
  • Dependability and promptness
  • Good organizational and time-management skills
  • Ability to think critically and problem solve

Physical:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

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